Senior Enterprise Account Executive

RouteThis is a Waterloo-based B2B SaaS whose time has come to level up! We’re on a mission to intelligently automate customer support services with market leading software solutions that keep the modern, WIFI connected homes of the future optimized. RouteThis products are changing the world of technical support and we are looking for amazing talent to join our team and help us revolutionize this $15 billion dollar industry. 

RouteThis is looking for a highly motivated individual to fill a key role in acquiring new customers while providing an exceptional end-to-end experience. In this role you will be on the front lines of growing market share drawing on your previous enterprise sales experience.   You will be provided with the autonomy and opportunity to manage large accounts internationally, working to understand customer challenges and driving deals through to close. You will work closely with a team of professionals to continuously improve the sales process, increase market penetration and crush your quota.

• Articulate the RouteThis vision and value proposition to prospective clients
• Help develop the outreach strategy for your target accounts and execute against it
• Exceed activity, pipeline, and revenue goals on a quarterly basis 
• Effectively navigate external organizations, getting key stakeholders bought in at all levels (users through to executives)
• Manage multiple enterprise solution sale with a 3 to 12 month purchasing cycle
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Hubspot  
• Work with the marketing and product teams to help provide feedback based on customer interactions in emails and calls
• Maintain balance in your pipeline (early/mid/late)
• Work with multiple team members assigned to your territory to prioritize opportunities and apply appropriate resources 
• Manage the client and internal teams through the customer journey
• Partner with customer success to ensure high satisfaction within your accounts 

• 8+ years relevant work experience in B2B software, SaaS experienced preferred 
• Experience selling to VP and C level executives 
• Superior written and verbal communication skills
• Consistently deliver on 6+ figure deals 
• Thrive in a fast paced, self starting environment
• Have the ability to efficiently prioritize time
• Validated quota achiever (top 10% in your company) 
• Team-selling experience a plus
• Telecommunications experience a plus 
• Ability to travel 
• University or College degree/diploma with excellence in your field of study, ideally: Sales, Marketing, Business or Communications

Do you feel like you’re able to tackle this role?  Show us what you got!  We absolutely don’t expect applicants to check off every box for any of our positions, and welcome you to apply if you feel like you are an excellent fit.  

Who we are:

RouteThis is a fast-growing tech company that is changing the way ISPs and Smart Home companies handle technical support around the world. Instead of dealing with frustrating, long support calls where agents are unable to accurately identify issues, the RouteThis platform gives technical support teams the answers they need to immediately identify and resolve customers’ issues -- or help customer to solve it themselves before even needing to call.

We are headquartered in the Waterloo Region and our customers are all over the globe. If you want to work on the next generation of network diagnostics that provides a disruptive new approach for tech support teams, you should be working at RouteThis!

Why RouteThis?

• Growth: As a rapidly growing startup, we’re constantly facing new challenges and prefer to promote from within. By working with us, you can jumpstart and shape your career.

• Team: At RouteThis you’ll be working on a highly-motivated team.  We have carefully selected who we hire as we are a close team.

• Fun: We host social events both virtual and in person.  We believe that  work should be fun and engaging.

• Perks & Benefits: We offer competitive salaries, stock options and a comprehensive benefits package.

• Location: Located in the Waterloo-region in downtown Kitchener, we offer flexible work arrangements including hybrid and virtual options.

Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden un•der federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.