Director of Construction and Facilities

Rowan has completely reimagined the ear piercing experience and revolutionized the traditional mall-based model. All our piercings are performed exclusively by licensed Nurses. All of Rowan's products are hypoallergenic. Our priority is to offer a fun, celebratory, and safe piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!

Rowan is looking for a Director of Construction and Facilities will be responsible for leading the strategy, planning, and execution for the new store expansion. Reporting directly to the VP of Studio Operations and Expansion , you will be responsible for This role will be responsible for directing a team of Construction PM’s, providing coaching and support to elevate performance and ensure quality project execution. This Director of Construction will also play a critical role in leading the capital planning and coordination of cross-functional and external partners to deliver the development plan.

• Responsible for the timely and quality execution of all new store openings 
• Lead a team of Construction Project Managers (CPM’s), providing coaching, development, and support to elevate team and individual performance
• Oversee Facilities team and maintenance of existing storesManage overall team workload and direct project assignments for CPM’s and General Contractors
• Partner with Real Estate to review potential retail locations and provide budget input in preparation for Real Estate Committee approval
• Overall cost management, including the development of detailed cost estimates for approved retail locations, accurate budget tracking for active projects, and timely closeout for completed projects
• Owns the Workletter and Lease review process as it relates to Construction; communicate with legal counsel and Landlords as needed
• Responsible for communication with LL's construction representatives during deal making process as well as TC's while in project 
• Collaborate with Store Design leadership to ensure a continuous feedback loop to review and discuss development processes and performance
• Works cross-functionally to implement and align strategies for the Store Delivery Process, ensuring team requirements and standards are incorporated into the project plan
• Oversee and manage relationships for all current or potential General Contractors and Owner vendors, providing feedback on performance and alignment for rollout strategies
• Stay current on trends in the construction industry to help identify risks and opportunities to expansion plans
• Review status of the entire development pipeline from deal approval through store opening and close-out, communicating any risks or opportunities to leadership
• Partner with Store Design, Procurement, and Visual Merchandising to provide input and execution plan for any new or proposed store elements
• Frequent Travel Required

• 8-12 years of experience leading a team in the retail industry
• Strong understanding of the construction industry, specifically in retail, and store development processes, procedures and best practices
• Experience leading a team of CPM’s, with a clear ability to provide coaching and mentorship
• Must be able to work independently with little supervision
• Ability to handle a pressure environment and continue to perform at a high level
• Develop relationships with internal and external partners
• Ability to manage multiple projects concurrently in various stages of development
• Experience working with Project Management Software (ex. Procore, PlanGrid, etc.)

• Self-starter and motivated to drive results
• Strong communication skills in both verbal and written format
• Experienced in working in a fast-paced environment
• Strong organizational skills and attention to detail
• Proactive, positive, and professional nature

• Medical/Dental/Vision Health Plans
• Short and Long-term Disability 
• Life Insurance
• 401k and Roth IRA Plans 
• Paid Parental Leave
• Open PTO policy
• Employee discounts on our amazing products!

About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. 

Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)

Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!