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Business Development Representative

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

This is a hybrid opportunity.  Employee will work partial week from home and partial week in office.

This role will funnel the leads to a sales representative to further qualify and close the sale. This position is purely a lead generation role and will not be responsible for further steps in the sales cycle.

Responsibilities:

  • Leverage proven prospecting techniques to initiate contact with prospective new clients in our Healthcare market (Health Insurance, Medical Devices, and Pharmaceuticals)
  • Generate interest in a discovery meeting with an established RRD Sales Executive.
  • Identify multiple contact points within a supplied list of targets and position the value proposition of our products and services to entice the prospect to learn more about RRD through a discovery meeting.
  • Conduct online research to better understand the prospect and contact points business objectives to better position RRD services.
  • Generate a high-value sales pipeline through both strategic and targeted prospecting for Healthcare accounts.
  • Collaborate with the sales team to develop a list of target prospects
  • Develop and run a pipeline of prospects and provide top-class customer experience
  • Effectively & smoothly transition a lead to an account executive following the first discovery meeting
  • Actively utilize Salesforce for all activities related to Lead Generation
  • Meet with Sales Leaders to evaluate strategy

Qualifications

  • Bachelors Degree in Business, Communication, or related field. At least 2 years of experience in sales and telemarketing with an emphasis on cold calling.
  • Demonstrated ability to actively manage multiple tasks in an efficient manner
  • Must be goal-oriented, persuasive, self-motivated, and an independent worker
  • Experience with cold calling techniques and the use of Salesforce CRM technology to organize, track, and document activity.
  • Candidates must be comfortable using multiple techniques and channels for reaching their contact points including but not limited to email, phone, social media, mail, etc.
  • Ability to position different RRDs services to the different contact points within the same prospect account
  • Strong time management and organizational skills
  • Demonstrated ability to work independently
  • Exceptional written and verbal communication skills
  • Results Driven
  • Persistence
  • Persuasive
  • Prospecting Skills
  • Excellent Telephone Sales
  • Understand how to solve business needs
  • Demonstrated ability to close new business
  • Objection Handling
  • Resiliency and ability to handle rejections
  • Professionalism

Additional Information

This role is salary plus incentive program eligible and the current RRD salary range is $50,000 to
$150,000 per year. The salary range may be adjusted based on the applicable geographic location of the
hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be
hired at or near the top of the range for their role and compensation decisions may vary based upon, but
not limited to education, skills, experience, proficiency, performance, shift and location. RRD’s benefit
offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with
company match, life insurance and other voluntary supplemental insurance coverages, plus parental
leave, adoption assistance, tuition assistance and employer/partner discounts.

All your information will be kept confidential according to EEO guidelines.

#LI-LC4

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$100000 / YEARLY (est.)
min
max
$50000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Representative, RR Donnelley

If you're looking for an exciting opportunity to kickstart your career in sales, RRD has just the role for you! We are seeking a motivated Business Development Representative to join our dynamic team in St. Charles, IL. In this hybrid position, you'll spend part of your week working from the comfort of your home and the other part collaborating with your fantastic colleagues in the office. Your primary responsibility will be to generate leads for our sales team, with a focus on the Healthcare market, including Health Insurance, Medical Devices, and Pharmaceuticals. You’ll leverage effective prospecting techniques, conducting online research to identify potential new clients and their business objectives. It’s not just about making calls; it’s about connecting and persuading prospects to set discovery meetings with our skilled Sales Executives. Using Salesforce, you’ll manage your leads efficiently and drive a high-value sales pipeline while providing an outstanding customer experience. RRD believes in personal and professional growth, offering a supportive environment where your success is celebrated. Whether you are an ambitious recent graduate or someone with sales experience, if you're goal-oriented, persuasive, and self-motivated, we want to hear from you! Join us at RRD, where we transform customer engagements into meaningful moments. Let's work together to redefine possibilities in the world of marketing, packaging, and supply chain solutions.

Frequently Asked Questions (FAQs) for Business Development Representative Role at RR Donnelley
What are the main responsibilities of a Business Development Representative at RRD?

As a Business Development Representative at RRD, your key responsibilities include leveraging prospecting techniques to connect with potential clients in the Healthcare sector, generating interest for discovery meetings with our Sales Executives, and conducting research to understand prospects' business objectives. You'll also be responsible for managing leads using Salesforce, collaborating with the sales team, and ensuring a smooth transition from lead generation to sales.

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What qualifications do I need to become a Business Development Representative at RRD?

To be a successful Business Development Representative at RRD, candidates should hold a Bachelor's Degree in Business, Communication, or a related field, alongside at least two years of sales or telemarketing experience, particularly in cold calling. Exceptional communication skills, along with the ability to manage multiple tasks efficiently, are crucial. Experience using Salesforce CRM and various outreach techniques is also important.

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What is the salary range for a Business Development Representative at RRD?

At RRD, the salary range for the Business Development Representative role falls between $50,000 and $150,000 per year. This range may be influenced by various factors including the candidate's experience, skills, and the geographical location of the employee. Additionally, the role is eligible for an incentive program, providing opportunities for financial growth.

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Can I work remotely as a Business Development Representative at RRD?

Yes! The Business Development Representative position at RRD allows for a hybrid work model, meaning you will have the flexibility to work from home part of the week, along with spending time in the office. This approach is designed to promote a balanced work-life dynamic while still fostering collaboration with your teammates.

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What skills are important for a Business Development Representative at RRD?

Key skills for a Business Development Representative at RRD include excellent telephone sales capabilities, strong persuasive skills, effective objection handling, and resilience in dealing with rejections. Additionally, strong organizational skills, time management, and the ability to communicate effectively are essential for succeeding in lead generation and contributing to a high-performing sales pipeline.

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Common Interview Questions for Business Development Representative
What prospecting techniques will you use as a Business Development Representative?

In responding to this question, emphasize your knowledge of different prospecting techniques, such as cold calling, email outreach, and leveraging social media. Highlight how you plan to tailor your approach to specific industries, like Healthcare, and the methods you find most effective for engaging potential clients.

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How do you manage rejection in sales?

Discuss strategies you employ to handle rejection, such as maintaining a positive attitude, learning from each experience, and using rejection as motivation. Relate this to your persistence and passion for reaching your goals as a Business Development Representative at RRD.

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Can you describe your experience with Salesforce CRM?

Be prepared to discuss your hands-on experience with Salesforce CRM, focusing on how you've used it to manage leads, track interactions, and document activities. Share specific examples of how you leveraged the platform to enhance your efficiency in past roles, which aligns with the responsibilities at RRD.

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What strategies would you implement to generate leads in the Healthcare market?

Outline a strategic approach that includes research to understand prospects' needs, targeting key players in the Healthcare sector, and personalizing outreach. Mention the importance of establishing relationships and positioning RRD's offerings to meet those needs effectively.

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How do you prioritize your daily tasks as a Business Development Representative?

Explain how you organize your daily tasks based on urgency, potential impact, and alignment with sales goals. Discuss any tools or systems you use to maintain organization and efficiency in managing leads and outreach efforts.

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Why do you want to work at RRD as a Business Development Representative?

Share your enthusiasm for RRD's mission and values, drawing connections between your career goals and the opportunity to work in a leading company that transforms customer engagements. Speak to the appeal of working in the Healthcare sector and your passion for making an impact in this area.

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How would you establish rapport with prospects?

Emphasize the importance of understanding prospects’ businesses and tailoring your communication style to resonate with them. Provide examples of how you have previously built relationships and earned trust with potential clients in your sales experience.

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Describe a time when you successfully turned a lead into a sale.

Share a specific experience that illustrates your skills in lead conversion, focusing on the steps you took to nurture the lead, address objections, and finally close the deal. Highlight your goal-oriented mindset and determination to achieve your targets as a Business Development Representative.

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What do you know about RRD's services and how do they benefit clients?

Showcase your research and knowledge about RRD's offerings in marketing, packaging, and supply chain solutions. Discuss how these services can elevate customer engagement and the potential impact they have across various industries, particularly in Healthcare.

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How do you stay motivated in a lead generation role?

Discuss your intrinsic motivation, such as personal goals or the desire to help clients find effective solutions. Mention strategies you use to consistently stay engaged, like setting milestones, reflecting on your successes, and seeking feedback from your team at RRD.

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Rise from Within
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Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
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Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, hybrid
DATE POSTED
March 19, 2025

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