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Legal Document Specialist - 3rd Shift - job 2 of 3

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

RR Donnelley is adding a Legal Document Specialist to their 3rd Shift team!

In this role, we are seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.

Saturday-Wednesday from 8:00 p.m. - 4:30 a.m. 

Responsibilities

  • Create, edit and format legal documents to firm specifications using a variety of software applications
  • Convert, clean and format documents to/from different file formats
  • Create charts, graphs, tables, and spreadsheets as requested
  • Create and/or edit Tables of Authorities and Table of Contents
  • Perform data entry utilizing various software applications
  • Transcribe analog or digital dictation files
  • Restore/recover corrupted document files as necessary
  • Provide telephone help desk support to troubleshoot application queries
  • Complete all assigned jobs by the deadline in an accurate and timely manner
  • Handle sensitive and/or confidential documents and information
  • Follow established policies and procedures at all times
  • Perform additional duties as necessary or assigned

Qualifications

Skills

  • Excellent verbal and written communication skills
  • Flexibility to work overtime as required
  • Ability to work through complex legal document markups and instructions in a timely and accurate manner
  • Ability to prioritize various requests and deadlines simultaneously
  • Excellent verbal and written communication skills
  • Ability to interact with client and team members in a professional and respectful manner at all times
  • Minimum typing speed of 60 wpm with 95% accuracy

Experience

  • High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferred
  • Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required
  • Experience and exposure in any of the legal word processing tasks below
    • Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields
  • Transcription experience a plus
  • Knowledge of legal terminology and legal citations preferred

Additional Information

The rate of pay for this role at the noted location is $19.19 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

#GOC

#LI-Hybrid

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$39950 / YEARLY (est.)
min
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$39950K
$39950K

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What You Should Know About Legal Document Specialist - 3rd Shift, RR Donnelley

Join the dynamic team at RRD as a Legal Document Specialist on the 3rd shift in beautiful Phoenix, AZ! If you're a detail-oriented word processing aficionado who thrives under deadlines, this role is perfect for you. In your day-to-day, you'll be responsible for creating, editing, and formatting a variety of legal documents to meet strict firm specifications. You'll interact with fellow team members and clients, providing exceptional support and ensuring that each project maintains the utmost quality and client satisfaction. Utilizing your advanced knowledge of Microsoft Office, especially Word, you'll convert and clean documents across different file formats and produce charts, tables, and graphs as needed. Working from Saturday to Wednesday, 8:00 p.m. to 4:30 a.m., your flexible schedule will allow you to dive into legal terminology and advanced processing techniques, bolstered by your technical know-how. With a focus on confidentiality and accuracy, you'll also handle sensitive documents and provide troubleshooting help desk support as required. This is more than just a job; it’s an opportunity to grow your expertise in a collaborative environment while benefiting from RRD's comprehensive package, including medical, dental, and retirement options, creating lasting impact in the legal document sector. If you have a passion for producing quality work and enjoy challenges, we’d love to see your application!

Frequently Asked Questions (FAQs) for Legal Document Specialist - 3rd Shift Role at RR Donnelley
What are the primary responsibilities of a Legal Document Specialist at RRD?

As a Legal Document Specialist at RRD, you'll be primarily responsible for creating, editing, and formatting legal documents to strict specifications. This includes converting and cleaning documents from various file formats, creating charts and tables, and transcribing dictation files. You’ll also handle sensitive documents and provide troubleshooting support for application queries.

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What qualifications do I need to apply for the Legal Document Specialist position at RRD?

To qualify for the Legal Document Specialist position at RRD, you need at least a high school diploma or equivalent; a bachelor's degree combined with 3+ years of experience in a legal word processing environment is preferred. Advanced knowledge of MS Office, particularly Word, and familiarity with legal terminology are crucial for success in this role.

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What skills are required for a Legal Document Specialist role at RRD?

For the Legal Document Specialist position at RRD, essential skills include excellent verbal and written communication, the ability to prioritize multiple tasks under tight deadlines, and proficiency in document markup processes. A typing speed of 60 wpm with a 95% accuracy rate is also necessary, along with a collaborative spirit to interact professionally with clients and team members.

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What is the work schedule for the Legal Document Specialist at RRD?

The work schedule for the Legal Document Specialist position at RRD is from Saturday to Wednesday, 8:00 p.m. to 4:30 a.m. This 3rd shift role allows for flexibility and the opportunity to engage with a dedicated team in a unique work environment.

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What benefits does RRD offer for the Legal Document Specialist position?

RRD offers a competitive benefits package for the Legal Document Specialist role, which includes medical, dental, and vision coverage, paid time off, disability insurance, and a 401(k) plan with matching contributions. Additional perks include tuition assistance, maternity leave, and discounts, making this an attractive opportunity for job seekers.

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Common Interview Questions for Legal Document Specialist - 3rd Shift
Can you describe your experience with legal document processing?

Highlight the specific legal document processing tasks you've handled, and mention any software you're familiar with. Discuss how you manage deadlines and the importance of accuracy, which is crucial in legal environments.

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How do you prioritize multiple document requests with tight deadlines?

Discuss your organizational skills and any tools or techniques you use to manage prioritization effectively. It's essential to convey how assessing importance and urgency allows you to meet project milestones successfully.

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What software tools are you proficient in for document formatting?

Mention your proficiency in Microsoft Office, particularly Word, and elaborate on any legal-specific software you’ve used. Providing examples of how you've utilized these tools in previous roles can strengthen your response.

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How do you handle sensitive or confidential documents?

Explain your understanding of confidentiality importance in legal settings and discuss the protocols you've followed to ensure document security. This may include secured storage or restricted access practices.

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Describe a challenging document you had to format and how you approached it.

Share a specific situation that challenged your skills and explain your step-by-step approach to resolving the issue. Emphasize your ability to adapt and learn from challenging tasks.

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What is your typing speed and accuracy?

Be honest about your typing speed and accuracy metrics, highlighting your commitment to maintaining high standards in your work. You may wish to cite any past experiences where these skills were crucial.

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How do you ensure high customer satisfaction in your document processing role?

Talk about your communication skills, the importance of understanding client needs, and how you follow up to ensure satisfaction. Providing examples of positive feedback you’ve received can illustrate your effectiveness.

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Can you provide an example of when you had to troubleshoot a document issue?

Share a specific instance when you faced a document problem, explaining how you diagnosed the issue and the steps you took to resolve it. This demonstrates your critical thinking and problem-solving skills.

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What strategies do you use to stay updated on legal terminology?

Discuss any resources you rely on, such as legal dictionaries, continuing education, or networking with professionals in the field. Being proactive about staying informed in legal terminology is essential.

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How would you handle constructive criticism in this role?

Talk about your willingness to receive feedback and how you view it as an opportunity for growth. Share an example of how you've successfully implemented feedback in the past to improve your work.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
April 15, 2025

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