At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Technical Project Manager
Role Overview
The TECHNICAL PROJECT MANAGER is the main support of the Technical Ops. & Projects Director to implement and coordinate projects for the Richemont Technical Center (RTC).
Following LEAN principles and project management methodology defined for the organization, the technical project manager is responsible for leading and coordinating projects in the domain of technical operations mainly for the RTC. The projects can cover, but not only, a variety of topics as follow:
- New technical processes implementation
- Quality dashboards and improvement meetings
- New equipment benchmark and implementation
- H&S operations and projects
This position requires excellent organisational skills, analytical thinking to resolve situations, define processes.
Responsibilities:
Technical:
Facilitate and coordinate installation of any new equipment
Be updated on last watchmaking equipment novelties
Centralize and liaise all brands technical updates
Guarantee the update/renewal of general but also branded tools
Coordinate the organization of maintenance and calibration of equipment
Manage in full autonomy complex projects and/or programs in accordance with Group guidelines & regional project management methodology/governance.
Work with all the identified stakeholders to ensure delivery of successful and high-quality projects on time and within budget.
Handle interactions with numerous stakeholders and provide regular project status updates, communicating to regional functions & central functions.
Continuous improvement:
Define and structure the data to drive the QRQC
Analyze the pareto and lead the action plan with the technical teams
Implement a problem-solving methodology (A3)
Analyze the datas on flowback and define with the maison best practices
Define a structure to document and standardize
Recognize opportunities for process improvement in the framework of group stream template, and propose evolutions to the management team.
Health and Safety:
Ensure that group H&S guidelines are implemented in the main facility and document any specific process linked to CS activity.
Be the main point of contact of H&S teams to translate group guidance into operational processes
Qualifications
Education: Master's degree or similar is a must
Required experience:
7-10 years of experience in production environment.
Project Management experience is required
Experience and knowledgeable of project methodology, Data collection and trending, Lean Concepts is a must
A technical background sufficient to understand the technologies/technical issues involved with the finished products, to be able to anticipate and identify critical technical obstacles, and to make accurate recommendations/decisions.
Previous Experience in Management of an operational team is a plus
Experience in luxury service and/or production environment is a plus
Technical skills / abilities:
Proficiency with Microsoft Office
Continuous improvement mindset with a thirst for learning and finding new and innovative solutions to complex issues.
Understand the relationships between operational effectiveness, corporate strategy and customer satisfaction
Analytical skills (problem solving and tools for analysis)
Organization and processes: Lean management, 5S
SAP or equivalent ERP
Personal skills:
Strong interpersonal skills.
Excellent verbal and written communication skills.
Strong analytical skills.
Ability to lead and motivate people and encourage teamwork
Team player attitude with the ability to influence
To communicate effectively with senior management
Organizational capacity to consolidate and summarize projects
Quick learner who can absorb extensive information on our brands’ history and product technical specificities.
Self–motivated, high-energy level, with a passion to exceed business goals and improve existing processes.
High level of ownership, accountability and initiative.
Must exhibit strong business judgment, demonstrate professional behavior, and possess a high tolerance for change management.
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.