Job details

Customer Care Representative

Ruggable is looking for three (3) full-time Customer Care Representatives to join our Customer Experience team. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Skills

Professional written and verbal communication
Ability to resolve inquiries with empathy and engagement
Proficiency with spreadsheet applications
Team player and self-starter with multitasking skills

Responsibilities

Serve as the voice of Ruggable to customers via phone
Provide timely resolution to customer inquiries
Act as a product expert and maintain understanding of the website and products
Communicate with management to escalate and resolve problems

Benefits

Employer matching for 401K plan
Competitive compensation and benefits packages
Equal Employment Opportunity employer

To read the complete job description, please click on the ‘Apply’ button

Ruggable Glassdoor Company Review

3.3

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CEO of Ruggable

Nathan Baldwin

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By Ruggable

Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer of ...

11 jobs

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Home Furniture & Housewares Stores

TEAM SIZE