We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
About the Role
The Clinical Quality Specialist (CQS) is a go-to resource for Rula network therapists and Rula’s internal teams to offer guidance and direction on clinical and administrative issues that arise in telehealth private practice. The person in this role will be a valued member of the Clinical Quality team - Engaged in identifying knowledge and practice gaps based on quality indicators, hosting consult groups for network therapists, and executing one-on-one supportive improvement plans for providers who need additional support. The person in this role is expected to have a strong knowledge of clinical best practices, documentation best practices, and general principles that define high quality mental healthcare. By collaborating with a diverse group of clinicians from across the country, the CQS leans into supportive relational skills combined with a firm dedication to quality, in an effort to help therapists’ professional development as well as boost patient outcomes.
Required Qualifications
Master’s degree and an active unencumbered clinical license in any state (LCSW, LMFT, LPC or equivalent)
5+ years of licensed clinical therapy experience with a variety of populations
2+ years in a private practice setting
Experience reviewing documentation with extensive knowledge of requirements in behavioral health as it relates to clinician’s ethical responsibilities, and commercial payor standards
Clinical documentation quality improvement, peer review, and/or clinical supervision background required
Supportive, respectful, and confident approach clinical consultations
Experience leading peer clinical consultation groups
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
Solid understanding of CPT codes in behavioral health
Ability to work with Google Suite
Experience in a start-up environment
Extensive clinical knowledge specific to DSM diagnostics, use of measurement informed care, and licensing regulations
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
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At Rula, we're on a mission to change the way mental health is perceived and treated, and we're looking for a passionate Clinical Quality Specialist (Remote) to join our team in Los Angeles. In this role, you'll become a vital resource for therapists in our network and our internal teams, providing guidance on clinical and administrative challenges within telehealth private practice. With a focus on quality indicators and professional development, you'll host consult groups and design personalized improvement plans to ensure our therapists can provide the best care possible. You’ll bring your extensive knowledge of clinical best practices and documentation standards to improve patient outcomes and enhance the skills of our dedicated providers. The ideal candidate will have a Master’s degree and a valid clinical license, alongside five years of clinical therapy experience. Being part of a collaborative and diverse team, you’ll engage with clinicians nationwide, fostering supportive relationships while aiming for excellence in mental healthcare. Your commitment to quality will directly empower individuals to take control of their mental wellness. Plus, with our remote work model, you’ll enjoy the flexibility to work from anywhere while being part of a company that prioritizes employee well-being. Join us in this rewarding role, and let’s make a genuine difference in mental health together!
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Rula's mission is to make mental healthcare work for everyone.
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