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Tax Bill Administrator, Real Property Tax

Why Ryan?

  • Hybrid Work Options

  • Award-Winning Culture

  • Generous Personal Time Off (PTO) Benefits

  • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

  • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

  • Benefits Eligibility Effective Day One

  • 401K with Employer Match

  • Tuition Reimbursement After One Year of Service

  • Fertility Assistance Program

  • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Analyst supports general functions of the practice such as property tax assessment notice and tax bill processing, mail handling, and scanning. The Analyst performs independent research and analytical reviews in support of the Property Tax practice and maintains software databases to ensure database and report integrity. The Analyst is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm.

The ideal candidate with have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

  • Create a positive team member experience.

Client:

  • Responds to client inquiries and requests from tax authorities.

Value:

           

  • Interacts with taxing jurisdictions to verify assessment, tax bill, and deadline information.
  • Monitors compliance and filing requirements in conjunction with staff and management.
  • Receives, identifies, and sorts all incoming mail on a daily basis.
  • Batches tax documents for scanning into scan manager for transmitting information to India resources for processing, where applicable.
  • Processes tax bills and assessments timely, including allowing enough time for processing by client.
  • Coordinates outgoing mail processes, including preparation of certified and return receipts, and proper postage metering; logs proof of mailers; and delivers mail to post office or courier service.
  • Scans and archives proof of mailers in Property Tax system of record. Assembles tax return packages if necessary.
  • Assists in preparation for board hearings by copying, collating, and binding documentation for presentations to the review board.
  • Assists with researching asset ownership structures, title policy reviews, jurisdictional tax policies, property re-parceling, and tenant escalation billing issues, as requested and directed.
  • Builds knowledge of property tax jurisdictions throughout the country, including tax bill deadlines, appeal deadlines, and tracking statutory deadlines. 
  • Coordinates processes with jurisdictional data requests to meet statutory deadline requirements for assessment notices, compliance returns, tax bills, and agency authorizations.
  • Performs other duties as assigned.

Education and Experience:

  • High-school or General Educational Development (GED) diploma required. 
  • General knowledge and ability to understand a tax calendar desired.
  • Desire to perform in a high-energy team environment.
  • Demonstrated leadership, problem solving, and strong verbal and written communication skills.
  • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
  • Ability to work both independently and as part of a team with professionals at all levels.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

  • Standard indoor working environment.
  • Occasional long periods of sitting or standing while working.
  • Occasional long periods of standing while copying.
  • Position requires regular interaction with employees and clients both in person, via e-mail and telephone.
  • Independent travel requirement: none.

Equal Opportunity Employer: disability/veteran

Average salary estimate

$62500 / YEARLY (est.)
min
max
$55000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Tax Bill Administrator, Real Property Tax, Ryan

Join Ryan as a Tax Bill Administrator in the vibrant city of Boston, where we believe in creating an award-winning culture and offering hybrid work options for a balanced lifestyle. This role is perfect for individuals who love working with people and have a knack for problem-solving. As a Tax Bill Administrator, you'll support our property tax practice by processing tax bills, managing incoming mail, and ensuring database integrity. Your analytical skills will shine as you perform research and reviews vital to our clients' success. You’ll have the opportunity to interact with taxing jurisdictions, assist in preparing for board hearings, and coordinate compliance processes. Our ideal candidate is detail-oriented, enjoys working in a team environment, and is eager to embody our core values: Pursue Excellence, Wired to Win, and Build Trust. At Ryan, we truly value your contributions, which is reflected in our generous benefits package, including 14 weeks of paid leave for new parents, monthly gym membership reimbursement, and more. You’ll also gain invaluable experience in the property tax field, making this an exciting opportunity for anyone looking to start or advance their career with a company that prioritizes employee wellbeing and cultural excellence.

Frequently Asked Questions (FAQs) for Tax Bill Administrator, Real Property Tax Role at Ryan
What are the responsibilities of a Tax Bill Administrator at Ryan?

The responsibilities of a Tax Bill Administrator at Ryan include processing tax bills and payments, conducting independent research related to property taxes, handling client inquiries and requests, and ensuring the integrity of our databases. You will also interact with taxing jurisdictions to verify essential information, monitor filing requirements, and assist in preparing documentation for board hearings.

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What qualifications are needed for the Tax Bill Administrator position at Ryan?

To qualify for the Tax Bill Administrator position at Ryan, candidates must possess at least a high school diploma or GED. A general understanding of tax calendars is preferred, along with strong verbal and written communication skills. Problem-solving abilities and the capability to manage multiple tasks in a fast-paced environment are essential. Proficiency in Microsoft Office applications is also required.

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What benefits does Ryan offer to Tax Bill Administrators?

Ryan offers a comprehensive benefits package for Tax Bill Administrators, including hybrid work options, 14 weeks of 100% paid leave for new parents, extensive PTO, and a 401K with employer match. We also provide tuition reimbursement and support fertility assistance, making it a great choice for personal and professional growth.

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How does the Tax Bill Administrator role contribute to client satisfaction at Ryan?

The Tax Bill Administrator plays a crucial role in enhancing client satisfaction by promptly addressing client inquiries, ensuring timely processing of tax bills, and maintaining accuracy in all records. By demonstrating our values of accountability and integrity, you help strengthen the client relationship, ultimately driving revenue for the firm.

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Is prior experience required to apply for the Tax Bill Administrator position at Ryan?

While prior experience in tax administration is beneficial, it is not strictly required for the Tax Bill Administrator position at Ryan. We are looking for candidates with strong analytical skills, a willingness to learn, and the ability to work effectively as part of a team. Training and support will be provided to help you succeed.

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Common Interview Questions for Tax Bill Administrator, Real Property Tax
What inspired you to apply for the Tax Bill Administrator position at Ryan?

I was drawn to the Tax Bill Administrator position at Ryan because of the company's commitment to excellence and employee wellbeing. I believe my skills in data analysis and problem-solving align perfectly with the role, and I'm excited to contribute to an organization that values its team members.

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Can you describe your experience with property tax assessments?

In my previous role, I was responsible for reviewing property tax assessments and reconciling discrepancies. I enjoyed researching jurisdictional requirements and ensuring compliance, which will be essential for success as a Tax Bill Administrator at Ryan.

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How do you prioritize tasks when dealing with tight deadlines?

I prioritize my tasks by evaluating deadlines and the impact of each project. I use lists to track progress and regularly check in with my team to ensure we're aligned. This method helps me manage my time effectively, ensuring timely submissions without sacrificing quality.

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How do you handle conflicts with clients or team members?

When conflicts arise, I approach them with an open mind and a focus on finding a solution. I believe in clear communication and actively listening to understand different perspectives, which helps in de-escalating tensions and reaching a mutual agreement.

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Describe a time when you had to analyze complex data. How did you approach it?

In a previous position, I analyzed complex datasets for tax compliance. I broke the data down into manageable segments, utilized Excel functions to identify trends, and collaborated with teammates to validate findings. This methodical approach ensured accuracy and clarity in reporting.

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What role does attention to detail play in your work as a Tax Bill Administrator?

Attention to detail is crucial in my work as a Tax Bill Administrator, as inaccuracies can lead to compliance issues and client dissatisfaction. I always double-check my work and implement checking mechanisms to ensure that every document and calculation is correct.

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How do you stay updated on tax regulations and compliance requirements?

I stay updated on tax regulations through online resources, attending workshops, and networking with industry professionals. This commitment to continual learning is essential for providing accurate and compliant services to clients.

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What do you understand about Ryan’s values and how do you align with them?

I admire Ryan's values of Pursuing Excellence and Building Trust. I strive to embody these in my work by consistently delivering high-quality results while fostering strong relationships with clients and colleagues.

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How would you contribute to teamwork as a Tax Bill Administrator at Ryan?

I contribute to teamwork by being an active listener, collaborating on projects, and sharing knowledge with my colleagues. I believe that fostering a supportive environment leads to better outcomes for our clients and enhances team morale.

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What are your long-term career goals as a Tax Bill Administrator?

My long-term career goal as a Tax Bill Administrator is to gain expertise in property tax laws and progress into a supervisory role. I aim to advocate for my clients by ensuring that our practices are not only compliant but also strategically advantageous.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 14, 2025

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