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Rental Sales Management Trainee - job 2 of 3

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Job Description:

START ON A CAREER PATH THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As a Rental Manager Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion.

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC,Reader's Choice Excellence Awards by Inbound Logistics, Top Women to Watch in Transportation & Top Company for Women to Work for in Transportation by Women in Trucking. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder as their Supplier Environmental Excellence Award.

Have we mentioned we value our people? Hear it from the people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0


Grab some more details on the position below and submit your interest if you like what you read…

Job Summary This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building.  We allow you to carve out your own career path and promote from within, based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management.  If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place.  Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!

Rental Location- Morrisville, NC

#LI-LT   #INDexempt   #FB



Essential Functions

  • Handling the sales and process for inbound calls as well as outbound solicitation

  • Maintain current and accurate data within the company's marketing database

  • Responsible for generating rental, lease and used vehicle sales leads

  • Manage all rental asset processes to include Vehicle Pm and cleanliness standards

  • Meet overall Ryder market share by successfully executing the sales and marketing initiatives

  • Maintain compliance with company, local, state, federal and other regulatory agencies

  • Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base


Additional Responsibilities

  • On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

  • Performs other duties as assigned.


Skills and Abilities

  • Strong verbal and written communication skills

  • Excellent communication and interpersonal skills

  • Possesses flexibility to work in a fast paced, dynamic environment

  • High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Detail oriented with strong follow-up practices

  • Possess a high degree of common sense and the aptitude to learn quickly

  • Ability to relocate in the region/US at the conclusion of the training program

  • Must be computer literate intermediate required


Qualifications

  • Bachelor's degree required business administration or similar related degree

  • One (1) year or more customer service with issues resolution experience preferred

  • Must be computer literate intermediate required


Travel
None

DOT Regulated
No

Job Category

Operations and Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$50,000

Maximum Pay Range:

$55,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$50000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Rental Sales Management Trainee, Ryder

Are you ready to kickstart your career with Ryder as a Rental Sales Management Trainee in Morrisville, NC? This is an incredible opportunity to engage with a leading logistics company that's recognized for its culture, integrity, and family-oriented values. As a Rental Sales Management Trainee, you'll find yourself at the forefront of our operations, where you'll acquire valuable industry knowledge, hone your sales skills, and develop lasting relationships with customers. The program is designed to last 18-24 months, but if you're ambitious, you could complete it in just 12 months! Your responsibilities will include handling inbound calls, generating rental and lease leads, and maintaining compliance with all company standards. With a structured workweek and a competitive salary starting at $50,000, plus potential overtime pay and a full benefits package, you'll be well-equipped to manage your career path. The best part? Ryder loves to promote from within, meaning your hard work can lead to real growth! If you've got a bachelor's degree in business administration and a drive to excel in a fast-paced environment, we want to hear from you. At Ryder, we value our people and look forward to empowering you on your journey toward success.

Frequently Asked Questions (FAQs) for Rental Sales Management Trainee Role at Ryder
What are the responsibilities of the Rental Sales Management Trainee at Ryder?

As a Rental Sales Management Trainee at Ryder, you will be involved in a diverse range of responsibilities. Your primary tasks will involve managing inbound and outbound sales calls, generating leads for rental and lease vehicles, and ensuring compliance with company standards. You’ll also handle customer concerns and work on maintaining their satisfaction, paving the way for long-lasting relationships. The role requires a detail-oriented approach and flexibility to thrive in a dynamic environment.

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What qualifications do I need to apply for the Rental Sales Management Trainee position at Ryder?

To apply for the Rental Sales Management Trainee position at Ryder, a bachelor's degree in business administration or a related field is required. Additionally, having at least one year of customer service experience is preferred. Candidates should also demonstrate strong verbal and written communication skills, the ability to work independently and as part of a team, and a self-motivated attitude to succeed in a fast-paced environment.

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What is the career path for a Rental Sales Management Trainee at Ryder?

The career path for a Rental Sales Management Trainee at Ryder is vibrant and filled with opportunities for growth. The trainee program is designed to last between 18-24 months, but high performers may complete it in as little as 12 months. This structure allows you to carve out your career by gaining hands-on experience in various operational and administrative tasks that will set you up for future management roles within the company.

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What is the work schedule for the Rental Sales Management Trainee role at Ryder?

The work schedule for the Rental Sales Management Trainee at Ryder includes structured workweeks and rotational Saturdays, depending on the branch's location and hours. This balance allows you to maintain a work-life equilibrium while actively engaging in your training and responsibilities. Expect to dedicate your time not only to operational tasks but also to building relationships and developing your skills.

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How does Ryder support its employees' career development as Rental Sales Management Trainees?

Ryder is deeply committed to the career development of its employees, particularly those in the Rental Sales Management Trainee program. The company promotes from within, allowing employees to advance based on performance rather than just tenure. The training program is structured to equip trainees with valuable industry knowledge and resources, enabling them to develop their own career path while receiving insightful mentorship and support from experienced professionals.

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Common Interview Questions for Rental Sales Management Trainee
Can you describe a time when you handled a challenging customer situation as a Rental Sales Management Trainee?

When answering this question, share a specific example where you effectively resolved a challenging customer issue. Highlight your problem-solving skills, ability to stay calm under pressure, and any steps you took to ensure customer satisfaction. Remember to emphasize the positive outcome and any lessons learned from the experience.

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What strategies would you employ to generate rental leads for Ryder?

In response to this question, outline your approach to networking, customer relationship management, and using promotional strategies. Discuss the importance of understanding customer needs and leveraging Ryder's offerings to attract new business while retaining existing customers through consistent follow-up and service excellence.

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What do you believe are the key qualities of a successful Rental Sales Management Trainee?

To answer this question, identify key traits such as strong interpersonal skills, a self-motivated attitude, flexibility, and the ability to thrive in a fast-paced environment. Provide examples of how these qualities lead to success in past roles or situations you've encountered.

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How do you prioritize your tasks when managing multiple responsibilities?

Discuss your task management techniques such as creating to-do lists, utilizing digital tools for organization, and setting deadlines. Emphasize your ability to stay focused on high-impact tasks while ensuring that less urgent responsibilities do not fall behind.

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What do you know about Ryder's culture and how does it align with your values?

In your response, demonstrate your understanding of Ryder's values related to integrity, community focus, and a family-oriented work environment. Discuss how these principles resonate with you and the importance you place on working for a company that shares similar values.

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How would you approach training to ensure you maximize your learning as a Rental Sales Management Trainee?

Share your commitment to personal growth by discussing your proactive learning strategies, such as seeking feedback from mentors, collaborating with colleagues, and using available resources to your advantage. Highlight the importance of hands-on experiences in gaining practical knowledge.

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What sales techniques do you believe are most effective in the rental industry?

Discuss sales techniques like consultative selling, which focuses on understanding customer needs, and relationship-building skills that help create trust. Offer examples of how personalizing sales pitches can lead to effective conversions.

Join Rise to see the full answer
Describe a successful project or initiative you led and what you learned from it.

In answering this question, select a project where you took initiative and explain your role in achieving results. Highlight the skills you utilized, obstacles faced, and what you learned about teamwork, communication, and leadership.

Join Rise to see the full answer
How do you approach working in a team-oriented environment?

When answering this question, talk about your collaborative nature, your respect for diverse perspectives, and your eagerness to contribute positively to team dynamics. Mention how effective communication plays a critical role in fostering a harmonious work environment.

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What steps would you take to maintain compliance with company and regulatory standards?

Provide an overview of your understanding of compliance in the rental and logistics industry. Emphasize your attention to detail and the importance of staying updated on relevant regulations while regularly liaising with supervisors to ensure adherence to standards within your role.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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