Job details

Sales Coordinator

POSITION PURPOSE:

Support assigned Director of Sales & Marketing, Business Travel Sales Manager, Leisure Sales Manager, and Group Sales Manages with all administrative functions to include daily support and weekly/monthly report management in a timely, accurate fashion. Executes the non-selling functions of the department in order to allow sales staff maximum time for soliciting and securing additional business for hotel. Represents the hotel and interacts with all hotel employees in a professional, customer focused and pleasant manner at all times. Responsible for providing attentive, courteous and efficient service to all guests

EXAMPLES OF DUTIES

ESSENTIAL FUNCTIONS:

Average

Percent

of Time

40% Maintain administrative tasks and produce accurate and timely daily, weekly and monthly reports. Qualifies customer RFP requests and assign to appropriate Manager using Meeting Broker/Cvent/Delphi. Creates turn-over files for each newly contracted group and distributes information accordingly

30% Assist with proposals, contracts, month end reports, reservation requests, arranging welcome amenities and printing welcome cards at the direction of the Director of Sales & Marketing, Business Travel, Leisure and Group Manager’s direction and oversight.

15% Coordination of VIP amenities, site inspections including guest room inspections, preparation of site materials, entertainment reservations approval forms. Distribute daily mail to each department mail box.

10% Maintaining EVYO purchasing ordering system. Manages inventory of office supplies and processes purchase orders as directed.

5% Host property tours, familiarizing customers and potential customers with property features, products and services. Maintain confidentiality of all hotel documents. Maintain the confidentiality of meetings and conversations. Maintain effective communication within Sales Department and with all hotel departments. Stay aware of issues relating to general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

5% Responsible to organize client event registration desk and print all name tags and maintain iPad electronic guest list. Shipping and wrapping all client gifts, note cards, holiday cards and TA Connect data base.

PHYSICAL REQUIREMENTS:

Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;

Constant – 6-8 hours

Physical Activity Frequency

Sitting Constant

Walking, climbing stairs Frequent

Crouching/Bending/Stooping Occasional

Reaching Occasional

Pushing/Pulling Occasional

Near Vision Frequent

Far Vision Occasional

Hearing Constant

Talking Constant

Lifting/Carrying (1 5 lbs.) Occasional

Travel Rare

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS

Positions indirectly reporting to this position (titles): Director of Sales & Marketing, Business Travel, Leisure Sales and Group Managers.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Prompt and reliable
Strong organizational and time management skills, ability to meet deadlines
Excellent communication skills
Self-motivated, ability to handle multiple tasks and goal oriented
Maintains a professional image at all times through appearance and dress
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Computer knowledge and ability: Word; Excel; PowerPoint; Delphi/Amadeus, Opera, Open Table
Read, write, and speak English fluently.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent required

EXPERIENCE

Would like a minimum 1 year of hotel experience, but not required

LICENSES OR CERTIFICATES

Ability to obtain any government required license or certificate.

GROOMING

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability is strongly preferred.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Trump Hotels Glassdoor Company Review

3.8

Trump Hotels DE&I Review

No rating

CEO of Trump Hotels

Eric Danziger

Approve of CEO

By Trump Hotels

A family, both by fate and by choice, that never settles for less than the best. We are straight shooters with an entrepreneurial core and a personal mission to deliver unparalleled service and experiences in our iconic hotels. Your time away is p...

15 jobs

MATCH

Calculating your matching score...

INDUSTRY

Hotels & Resorts

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in New York, NY

DATE POSTED

June 9, 2023