Sales Development Representative

What you will do:

As a Sales Development Representative (SDR), you will be responsible for supporting our sales organization by proactively identifying, nurturing, and creating new opportunities with prospects and customers alike. You will be on the frontlines of the go-to-market organization at Upland, acting as the first human contact our prospects have with the organization. The SDR team bridges the gap between Marketing and Sales/Customer Success to grow our business by impacting one of the most critical KPIs for the business: pipeline dollars. SDRs will balance responding to interested prospects with proactively identifying new opportunities. SDRs will use Salesforce, LinkedIn, and other prospecting tools to research accounts, identify key contacts, and craft targeted messaging to effectively communicate our value proposition. SDRs will work with new prospects and current customers to understand their challenges and goals to facilitate meetings with our product specialists within the sales team who can offer support with our solutions. You will learn technical skills and selling skills that will lay the foundation for your career at Upland.

Qualifications:

A successful Sales Development Representative at Upland exhibits the following traits:

• Adaptability- You are excited by change vs. change averse. You are adaptable and thrive in new situations where you can think on your feet.
• Coachability- You are coachable, able to implement feedback and dedicated to continuous self-improvement. We are all about improving and giving and receiving feedback that will make us better. You must be open to adjust and try new things.
• Drive/Achievement- You must have a strong track record of performance in a previous role or in college and a competitive nature in some field. A positive attitude and desire to win are a must. You thrive on challenges and have a proven history of consistently achieving quotas or objectives. A desire to pursue a career in sales is preferred.
• Team Orientation- We are a collaborative organization. Everyone needs to support each other, share best practices, and take on team projects to make the entire organization better. The ability to forge strong bonds and work collaboratively with key external and internal partners across Sales channels is a must. You consistently share what’s working with others to increase the success of the overall team.
• Process Orientation/Focus- Being able to follow a specific process and iterate on it for maximum results, is a crucial skill. Detail oriented, organized mindset with an ability to manage time effectively. You must be able to remain focused in the face of many competing interests
• Curiosity- Genuine curiosity about people, technology and business, with excellent listening skills is required.
• Communication-You must have strong persuasion and negotiation skills and excellent communication (written and verbal), presentation, and client relationship skills are critical.
• Technological Savvy - Strong Internet, email, and Microsoft application skills are required. An understanding of Salesforce would be useful.
• Maturity/Professionalism- You are cool under pressure, professionally mature, and know how to remain collected and focused in a fast-paced, high pressure, dynamic environment.

• SaaS knowledge or sales experience is a plus.
• Bachelor’s Degree recommended.
• 2+ years previous experience in Marketing, Sales, Events, or Tech.

Upland Software (Nasdaq: UPLD) is a leader in cloud-based tools for digital transformation. To learn more, visit www.uplandsoftware.com.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.