Sales Operations Manager

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. 

If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About the role

EliseAI is growing quickly, and we’re in need of a Sales Operations Manager to support the Director of Sales Operations and the entire Sales team in their usage of Salesforce and our growing tech stack (Outreach, Sales Navigator, ZoomInfo). We are a fully in-office company with a beautiful office in a great location at E 33rd Street and Park Ave.

Key Responsibilities

• Performing day-to-day maintenance and administration of Salesforce, including maintaining custom objects, automations, user profiles, and other key functionality, as needed.
• Developing and implementing processes and process improvements for the sales and customer success teams.
• Maintaining important systems across our growing tech stack, and ensuring data integrity across multiple integrations.
• Supporting our growing Sales Team by answering help requests and identifying areas for improvement that benefit the sales team and EliseAI as a whole.
• Building and maintaining reports and dashboards, and working with key stakeholders to understand their data needs.

Requirements

We’re much more interested in someone who is hungry to learn and perform than someone whose resume checks all the boxes.

We’re looking for someone who

• Has 2+ years of Sales Operations and Salesforce experience in a growing SaaS company.
• Has experience working closely with Sales teams, including training new hires, and communicating key changes.
• Willing to work in person at NYC headquarters with your team 4-5 days per week
• Is excited to work hard at a fast-growing startup
• Is great at solving problems with little guidance
• Has startup mindset, ownership, and a proper balance of quality and sense of urgency
• Has strong bias for action
• Has strong system design knowledge

Nice to haves include

• Understanding of billing/financial systems that integrate with Salesforce
• Experience in Pardot/Salesforce Account Engagement

Why join

Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you. 

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%  
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $95,000 - $125,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at HR@eliseai.com