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Global GTM Specialization, Sr Director

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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is growing at the speed of light, both through growth of our Core and Specialized Products. As we transform to become an Agentic Enterprise in service to our customers, so are our products. We are seeking an experienced Sr Director to join the Global GTM Specialization function to lead cross-functionally on delivering strategy and implementation for product migrations. This role will help fuel long term growth of our specialized products and protect revenue as products migrate to new platforms and architecture. 

The ideal candidate for this role will have demonstrated ability to lead cross-functionally to drive business outcomes and move the business forward, synthesize information and present recommendations that transcend the numbers, as well as the energy to lead projects impacting and transforming the business. The individual is highly curious, organized, driven, and thrives in a fast paced environment. 


Responsibilities and impact this role will drive include:

* Orchestrate the design and implementation of a product migration strategy for Salesforce’s most strategically important products. This includes determining the scalable engagement model between the Product and Sales functions on migration readiness, driving consistency and rigor around customer journeys, communications, migration paths, tooling, incentives, and programs, driven by data, insights.
* Define a GTM point of view on product migration roadmap, define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness & opportunity, and present improvement recommendations to Sales and Product leadership. 
* Define required analyses across multiple data sets and tools for the Specialization GTM data analysts to build that provide data driven insights for the health of product migrations
* Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews (where required) and provide ad hoc updates. 
* Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes. 
* Interface with the senior strategy and distribution leadership on all product migration strategy related topics both at the Operating Unit & Global levels.
* Deliver on strategic customer facing initiatives, thought leadership, and best practices as migration programs are executed. 

 
Preferred Requirements
* 10+ years of experience in a solutions, or strategy capacity with customer facing experience
* Proven success in dealing with senior business executives at all levels. Demonstrates high EQ, tact, diplomacy, and self awareness. 
* Proven ability to have courageous, difficult discussions, influence and negotiate, navigate productively through conflict, and lead cross functionally at peer level and above to drive the business forward.
* Demonstrates grit in the face of challenges and adversity, is able to effectively lead cross-functional teams through a high degree of movement and change. Demonstrates a consistent ability to set a vision, prioritize, cut through noise and organize teams so they effectively execute through ambiguity and achieve high quality, repeatable, consistent results.

Preferred Requirements

* Experience in management consulting, or in corporate sector 
* Strong preference for individuals who have worked on corporate M&A and corporate strategic planning in top consumer Internet and/or SaaS companies
* Solid understanding of and work history in the SaaS and/or broader technology space
* Exceptional problem solving and communication skills
* Strong quantitative and qualitative analytical abilities
* Is comfortable working from limited information, continuously seeks to improve and standardize processes, systems, has and demonstrates a strong bias towards building systems, processes, tools, that scale.
* Experience with Salesforce a plus

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $251,900 to $384,100.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

For Illinois based roles, the base salary hiring range for this position is $230,700 to $351,800.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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Average salary estimate

$318000 / YEARLY (est.)
min
max
$251900K
$384100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Global GTM Specialization, Sr Director, Salesforce

Are you ready to take your career to new heights? Salesforce is on the lookout for a talented Global GTM Specialization, Sr Director to join our dynamic team in sunny San Francisco, California! In this pivotal role, you will be at the forefront of steering product migration strategies for our outstanding solutions. This isn't just about achieving business outcomes; it's about transforming how we connect with our customers and shaping the future through innovative strategies. If you thrive in a fast-paced environment and love organizing complex projects, this is the perfect fit! Your mission will include orchestrating product migration plans, analyzing data for deep insights, crafting executive-level presentations, and driving initiatives that will deliver long-term growth. You’ll collaborate cross-functionally and interface with senior leadership, exercising your strong emotional intelligence and communication skills. Let’s face it, the world of technology is ever-evolving, and as you lead high-impact teams through change, your ability to navigate challenges will shine through. With over 10 years of experience in solutions or strategy roles, particularly in customer-facing capacities, you'll bring invaluable insights to the table. Join us at Salesforce, where we empower each other to create change and drive our career growth. Be a Trailblazer with us and make a difference in the tech landscape!

Frequently Asked Questions (FAQs) for Global GTM Specialization, Sr Director Role at Salesforce
What are the main responsibilities of the Global GTM Specialization, Sr Director at Salesforce?

As a Global GTM Specialization, Sr Director at Salesforce, your key responsibilities will include orchestrating the design and implementation of a product migration strategy, defining a go-to-market roadmap, conducting data analysis to assess business health during migrations, and creating high-level presentations for leadership reviews. You'll have the opportunity to lead cross-functional teams, driving strategic customer-facing initiatives and providing insights that influence senior executives. Your work will encompass both operational troubleshooting and strategic planning, ensuring that the product migration processes are smooth and effective.

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What qualifications are needed for the Global GTM Specialization, Sr Director role at Salesforce?

To excel as the Global GTM Specialization, Sr Director at Salesforce, candidates should possess a minimum of 10 years of experience in a solutions or strategy capacity, ideally with a strong background in customer-facing roles. Proven success engaging with senior business executives is essential. The ideal candidate will also demonstrate high emotional intelligence, excellent problem-solving skills, and the ability to manage cross-functional teams through ambiguity and change. Familiarity with SaaS and technology landscapes, as well as experience in management consulting or corporate strategic planning, are significant assets.

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How does the Global GTM Specialization, Sr Director contribute to the growth of Salesforce?

The Global GTM Specialization, Sr Director plays a critical role in Salesforce's growth by developing and implementing strategies for product migrations that protect revenue and drive customer engagement. By analyzing performance metrics and identifying insights from complex data sets, this position helps shape the company's commercial strategies. By leading initiatives that enhance customer journeys and improve operational processes, you'll contribute to the long-term success of Salesforce's specialized products.

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What skills are essential for success in the Global GTM Specialization, Sr Director position at Salesforce?

Key skills that are crucial for success in the Global GTM Specialization, Sr Director role include exceptional emotional intelligence, strong quantitative and qualitative analytical abilities, and advanced communication skills capable of influencing diverse stakeholders. The ideal candidate should also demonstrate strategic thinking, excellent problem-solving capabilities, and the agility to manage change while building systems and processes that scale effectively. A proven track record in high-pressure situations and the ability to lead teams with resilience are also important.

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What career growth opportunities exist for the Global GTM Specialization, Sr Director at Salesforce?

At Salesforce, the Global GTM Specialization, Sr Director role opens doors to a multitude of career growth opportunities. With the emphasis on leadership, cross-functional collaboration, and strategic impact, successful candidates can advance to higher executive roles within the organization. Additionally, you'll have access to ongoing professional development and training to enhance your skills, alongside the chance to champion innovative projects that can significantly influence business outcomes. The supportive culture at Salesforce encourages your career aspirations and personal growth.

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Common Interview Questions for Global GTM Specialization, Sr Director
Can you describe your experience with product migration strategies in your previous roles?

When asked about your experience with product migration strategies, provide specific examples of strategies you've implemented in the past. Discuss the challenges you faced, how you overcame them, and the outcomes of your initiatives. Highlight your role in coordinating cross-functional teams to ensure effective migrations and improvements in customer experience.

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How do you prioritize the various tasks involved in overseeing product migrations?

In answering how you prioritize tasks in product migrations, discuss your approach to identifying critical milestones, setting timelines, and establishing key performance metrics. Explain how you balance short-term tasks with long-term strategic goals, ensuring that all aspects of the migration process are aligned with overall business objectives.

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What methodologies do you use for analyzing data related to migration health?

When faced with a question about data analysis methodologies for migration health, describe the specific tools and frameworks you utilize, such as correlation analysis or KPI tracking dashboards. Illustrate how you leverage these methodologies to derive actionable insights that inform decision-making and strategy adjustments in real time.

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Describe a time when you had to lead a team through significant change. What approach did you take?

For a question about leading teams through change, cite a specific instance where you facilitated a transition, detailing the steps you took to ensure clarity and engagement. Focus on your communication strategy, how you addressed resistance, and the tools you used to support your team during the change process.

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How do you handle conflicts when working with cross-functional teams?

In response to handling conflicts among cross-functional teams, emphasize the importance of open communication and finding common ground. Share strategies you’ve employed to facilitate difficult conversations, and describe specific instances where you successfully navigated conflict to maintain team cohesion and achieve project goals.

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What experience do you have presenting to executive leadership?

When discussing your presentation experience to executive leadership, emphasize the types of insights you’ve communicated through executive-level reports. Describe your preparation process and how you tailor your message to suit the audience, ensuring that you address their key concerns and business objectives.

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What tools or platforms have you used to manage product migrations?

Regarding tools or platforms for managing product migrations, mention specific software or project management tools you’re familiar with, such as CRM systems, project management suites, or data analysis tools. Highlight how these tools facilitated your workflow and kept teams aligned throughout the migration process.

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Can you give an example of how you’ve used customer feedback to influence migration strategies?

When answering how customer feedback influenced your migration strategies, provide concrete examples where you actively sought out customer input and how it shaped the migration path. Discuss how you integrated customer insights into the product development cycle to enhance user experiences and drive successful outcomes.

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How do you maintain alignment between product and sales teams during migration efforts?

To maintain alignment between product and sales teams, discuss your strategies for regular communication, collaborative planning sessions, and creating shared goals. Highlight how you ensure that both teams are informed about migration timelines, customer impacts, and support mechanisms in place for transitioning products.

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What methods do you use to evaluate the success of a migration project?

In evaluating the success of migration projects, discuss specific metrics you track, such as customer satisfaction scores, revenue impact, and timeline adherence. Explain how you set these success indicators at the project’s outset and your method for gathering data post-migration to measure the effectiveness of the implemented strategies.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
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Full-time, on-site
DATE POSTED
April 9, 2025

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