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Freezer, Cooler and Deli Stocker Associate - job 1 of 3

Position Summary...Why do people love shopping for fresh food at Sam’s Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our freezer, cooler, and deli team and you won’t just keep shelves stocked, you’ll play an important role in the operations and sanitary conditions of our freezers and coolers that keep our product ready for our members. When you’re working in the deli department, you’ll be on the front-lines of customer service—your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less.You will sweep us off our feet if:• You have a passion for and experience with stocking and customer service• You keep member satisfaction as your top priority• You’re a solution seeker and innovator who tackles obstacles head-on• You’re comfortable with change and quickly adapt to different work scenarios• You’re a curious and creative thinker, driving change through out-of-box thinkingYou will make an impact by:• Ensuring high-quality products are taken care of and available for our members• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products.• Packing ready-to-sell products in proper containers and stock displays• Maintaining a clean, sanitized, and member-ready areaThe freezer, cooler, and deli stocker role is a great way to start a fulfilling career at Sam’s Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps; following proper forklift spotting procedures; following proper procedures for handling and disposing of hazardous materials; following Company steel standard guidelines; and correcting/reporting unsafe situations to Management. Maintains the Sales Floor and merchandise presentation in the Freezer/Cooler/Deli area in accordance with Company policies and procedures by properly handling claims and returns; zoning the area; receiving and stocking merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise appropriately; completing required audits, paperwork, logs, and other required documentation; and securing fragile and high-shrink merchandise. Provides Member service by acknowledging the Member and identifying their needs; locating merchandise and assisting with purchasing decisions; providing Deli products to Members; resolving issues and concerns; and promoting the Company's products and services. Follows Company policies and procedures related to Freezer/Cooler area by complying with food handling policies; operating, repairing, and sanitizing equipment; following Cold Chain procedures when stocking merchandise; cleaning freezer /cooler/deli area (for example, windows, mirrors, display cases and coolers); monitoring freezer/cooler fans, drains and doors for proper operation; and reporting issues to Management. At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet! - Health benefits include medical, vision and dental coverage - Financial benefits include 401(k), stock purchase and company-paid life insurance - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices.- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see https://one.walmart.com The hourly wage range for this position is $18.00 to $25.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location...4700 Boardwalk Dr, Fort Collins, CO 80525-3729, United States of America
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What You Should Know About Freezer, Cooler and Deli Stocker Associate, Sam's Club

Are you ready to join a vibrant team at Sam’s Club as a Freezer, Cooler and Deli Stocker Associate in beautiful Livermore, CO? This position isn't just about keeping the shelves stocked; it's a chance to play a vital role in ensuring our members always have access to high-quality fresh food! As part of this dedicated team, you will maintain the operations and sanitary conditions of our coolers and freezers, making sure everything is just right for our customers. Your friendly demeanor will shine through, particularly in the deli department, where your customer interactions can turn an average shopping day into a fantastic experience for our members. If you thrive in a fast-paced environment, enjoy problem-solving, and care about keeping customers happy, you're going to love working here. Your responsibilities will include checking product quality, maintaining cleanliness, ensuring temperature control, and preparing items for display. It's not just about stocking; it's about creating an inviting atmosphere that keeps customers coming back for more. At Sam’s Club, we value our associates and offer competitive pay, various benefits, and performance-based incentives so you can grow and enjoy your career with us. If you're passionate about fresh foods and excellent service, we invite you to apply and see how you can make a difference with us every day!

Frequently Asked Questions (FAQs) for Freezer, Cooler and Deli Stocker Associate Role at Sam's Club
What are the main responsibilities of a Freezer, Cooler and Deli Stocker Associate at Sam’s Club?

As a Freezer, Cooler and Deli Stocker Associate at Sam’s Club, your main responsibilities include maintaining the cleanliness and organization of the Freezer and Cooler areas, keeping shelves adequately stocked with quality products, and providing excellent customer service. You’ll also ensure temperature controls are met and assist customers in making purchasing decisions.

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What qualifications do I need to become a Freezer, Cooler and Deli Stocker Associate at Sam’s Club?

To qualify for the Freezer, Cooler and Deli Stocker Associate position at Sam’s Club, you must be at least 18 years old. While specific experience isn’t required, having a passion for customer service and teamwork will set you apart. You'll also need to complete necessary training and assessments if selected for the role.

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How does Sam’s Club support the career development of Freezer, Cooler and Deli Stocker Associates?

Sam’s Club is deeply committed to the career development of its associates including Freezer, Cooler and Deli Stocker Associates. The company offers programs like Live Better U that covers tuition costs for further education, along with additional professional training opportunities to help you develop skills for advancement.

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What are the safety protocols for a Freezer, Cooler and Deli Stocker Associate at Sam’s Club?

Safety is paramount for Freezer, Cooler and Deli Stocker Associates at Sam’s Club. You will follow all safety standards and procedures, conduct regular safety sweeps, use proper handling procedures for hazardous materials, and adhere to specific food handling policies to ensure both personal safety and food quality.

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What benefits does Sam’s Club offer to Freezer, Cooler and Deli Stocker Associates?

At Sam’s Club, Freezer, Cooler and Deli Stocker Associates enjoy a wide range of benefits, including competitive pay, medical, vision, and dental coverage, 401(k) with company match, paid time off, performance-based incentives, and comprehensive education assistance through various programs. These perks ensure a better quality of life for our associates!

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Common Interview Questions for Freezer, Cooler and Deli Stocker Associate
How do you prioritize tasks as a Freezer, Cooler and Deli Stocker Associate?

To effectively prioritize tasks, I assess which items require immediate attention based on member needs and the product's freshness. Ensuring that high-demand deli products are stocked while maintaining cleanliness and compliance in the freezer and cooler areas is essential for customer satisfaction.

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Can you describe a time when you ensured quality standards in a running environment?

In my previous role, I regularly checked temperature controls in the cooler and removed any expired items promptly. This proactive approach ensured our stock was always fresh and met the quality standards expected by customers.

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How would you handle customer complaints regarding product quality?

If a customer raises a complaint about product quality, I would first listen attentively to their concerns, apologize, and assess the issue. I would then take immediate action by replacing the product or offering alternatives while ensuring that similar issues are reported to management for long-term solutions.

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What do you think is vital for maintaining customer satisfaction in the deli department?

Maintaining customer satisfaction in the deli department relies heavily on friendly service, product knowledge, and ensuring cleanliness. My aim would be to create a welcoming atmosphere where customers feel valued and informed about the products available.

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How do you ensure compliance with food safety standards?

To ensure compliance with food safety standards, I would continually check temperature logs, follow guidelines for product handling, and ensure that proper cleaning procedures are in place. This also involves attending regular training sessions to stay updated on safety protocols.

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How do you keep up with changes in inventory and product availability?

I keep track of inventory and product availability by regularly monitoring stock levels, communicating with team members about incoming shipments, and actively participating in inventory audits to ensure accuracy and timeliness.

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What strategies do you employ to maintain cleanliness in the Freezer and Cooler areas?

My strategy involves setting aside specific times during the shift for cleaning tasks, ensuring I have the right tools for contamination prevention, and continuously ensuring that the workflow doesn't overwhelm cleaning duties.

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How would you describe your teamwork style in a fast-paced environment?

In a fast-paced environment, I believe in strong communication, timely updates, and flexibility among team members. I adapt my work style and encourage a collaborative effort to ensure that we can all meet our targets efficiently.

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Why do you want to work as a Freezer, Cooler and Deli Stocker Associate at Sam’s Club?

I want to work at Sam’s Club because I admire its commitment to quality and customer service. I believe that my passion for fresh products and dedication to enhancing customer experiences aligns perfectly with the core values of the company.

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What makes you a good fit for the Freezer, Cooler and Deli Stocker role at Sam’s Club?

My background in food service, attention to detail when it comes to product quality, and my dedication to ensuring high levels of customer satisfaction make me an excellent fit for the Freezer, Cooler and Deli Stocker role at Sam’s Club. I thrive in collaborative environments and enjoy helping others!

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Passion for Exploration
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Medical Insurance
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Flex-Friendly
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Snacks
Social Gatherings
Pet Friendly
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Life insurance
Health Savings Account (HSA)
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Health Savings Account (HSA)

Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan ...

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Full-time, on-site
DATE POSTED
April 23, 2025

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