Manager, Recruiting Operations and Coordination (Remote)

Remote - US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Highest-Rated Tech Companies for Culture and Values 2023

Great Place To Work Certified™ 2023

Best Place to Work by Built In 2023

Financial Times The Americas’ Fastest Growing Companies 2023

Deloitte Fast 500 Companies

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

About the role:

The Manager, Recruiting Operations & Coordination is an important role on the Global Recruiting Operations & Programs team at Samsara. They will lead a team to develop, optimize, and scale recruiting operations and coordination solutions in close partnership with the recruiting team and stakeholders across the business. This role focuses on leading and operating an end-to-end global coordination capability, creating standard processes, managing a large team, and creating a best-in-class candidate experience.

You will be successful in this role if you are able to foster excellent team engagement, navigate ambiguity and adapt to changing needs, demonstrate resourcefulness and a willingness to take hands-on action, exhibit proficiency with various tools and systems, enjoy collaborating, and are driven by a shared commitment to winning as a team.

This role is open to candidates residing in the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).

In this role, you will:

• Global Recruiting Coordination Operations:

• Manage large-scale, organization-wide coordination operations aligned to our company goals through effective capacity planning, staffing model, operations management, and process optimization.
• Partner with Recruiting Delivery, Recruiting Ops & Programs, Business Operations, and the People Operations teams to develop, implement, and maintain coordination policies and processes
• Build and provide data analysis, metrics, and reporting to drive recruiting coordination activities, decision making, and continuous improvement identification.

• Team Leadership & Management:

• Lead, manage, and develop a large team of global recruiting coordinators fostering exceptional team engagement.
• Establish and implement recruiting coordination best practices and procedures, ensuring operational adherence across the recruiting team.
• Oversee the training and development of the recruiting coordination team.

• Operational Efficiency and Process Improvement:

• Manage all coordination aspects of the recruitment process, such as scheduling interviews, managing job postings, offer approvals and other operational tasks necessary to support recruiters, candidates, and hiring managers.
• Monitor and analyze recruiting coordination metrics to identify areas of improvement, implement solutions, and ensure efficiency in the recruitment process.
• Collaborate with recruiting leadership to refine and optimize recruiting coordination processes, leveraging technology to streamline operations.
• Establish and maintain strong relationships with hiring managers, ensuring their needs are met, providing coaching on recruitment coordination processes and best practices as necessary.

• Coordination Policy, Process, & Compliance

• Evaluate and implement recruiting coordination processes, tools, and technologies to support the recruitment process; ensuring proper usage and adoption.
• Ensure adherence to global legal and regulatory requirements such as OFCCP and GDPR related to recruitment and hiring processes. Stay informed about changes in employment laws and regulations.
• Coordinate with external vendors and internal stakeholders to support a smooth recruitment process.
• Liaise with recruiting delivery directors and managers to develop and maintain recruiting coordination policies that align with organizational goals and compliance standards.

• Champion, role model, and embed Samsara’s cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team as we scale globally and across new offices

Minimum requirements for the role:

• Bachelor's degree (or equivalent work experience) and 10+ years of professional experience
• 4+ years of experience running large global services operations
• 3+ years of experience managing a team
• 5+ years project management experience
• Proven experience implementing operational best practices and process improvement.
• Proven experience driving change and influencing behavior through data and storytelling with senior executives and team members
• Strong knowledge of technology and systems
• Excellent communication and interpersonal skills.
• Demonstrated competencies
• Strategic thinking; building and driving a short and long term plan
• Systems thinking; translating business needs into solutions that leverage and maximize our resources (people, processes, technologies, budget)
• Data Analysis: Generating data insights using tools such as Google Sheets or Microsoft Excel
• Prioritization: Prioritizing workload and managing projects simultaneously
• Collaboration: Communicating and consulting with internal teams and cross-functional partners across geographies and cultures to influence change

An idea candidate also has:

• Experience with Recruiting or Recruiting Operations
• Experience with Recruiting Technology, Google Suite, Greenhouse, and Workday
• Experience with data visualization tools such as Tableau
• Experience with scheduling solutions and related platforms
• Experience managing global teams

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$126,140—$185,500 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.