Senior Manager, eCommerce Strategy & Operations

Position SummaryFor decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.People | Excellence | Change | Integrity | Co-prosperityRole And ResponsibilitiesThis role has the overall responsibility for strategic development and program management for existing and new sellout platforms. You will oversee the planning, execution and evaluation of key projects within eCommerce. You will be responsible for the strategic vision and blueprint development; integrated sales program management; stakeholder management; portfolio management; project planning including milestone management; and risk and issue management. Operationally, the Senior Manager, eCommerce Strategy provides and enables project prioritization, management information, financial reporting, resource planning, decision making, and recruitment.THE POSITIONSpecific responsibilities include:• Create and ensure the successful implementation of program strategy, objectives, targets, and deliverables• Work closely with eCommerce leadership and HQ on project deliverables• Coordinate across sales and marketing functions to deliver program objectives• Manage program reporting and prepare regular status reporting• Establish frameworks and standards for Program and Project Management. Manage and compile Program related financial and KPI information• Oversee project costs and ensure finances are well managed• Provide and maintain a capacity planning and resource tracking service across the Program planned• Track financial reporting whilst ensuring that the program and projects adhere to the agreed budget• Ensure cross-program dependencies are managed and the dependency log is accurately maintained• Build cohesion within the team and motivate team to produce quality work• Define and embed project control and governance• Provide Project planning, Milestone management, Scope management, Resource forecasting; Financial Management; Change Management across the project portfolio• Ensure budgets are managed according to divisional requirements• Data synthesis and interpretation (assessing key change drivers)• Data forecasting (e.g., using regressions, predictive modeling)• Preparing C-level reports communicating findings in a succinct and visual mannerCross Functional Collaboration• Communicate regularly and closely with HQ, Head of Departments and Business Managers regarding information related to products as required to ensure effective and timely support• Closely work with Samsung’s retail partners to enable achievement of targets• Works closely with corporate marketing functions (Digital, Social, PR, .com) to ensure division strategy and plans are effectively implemented and reviewed• Partner with RHQ to leverage portfolio learnings across countriesSkills And QualificationsBackground & Competencies Required:• Degree qualified preferable• 8 or more years Product, Online, Sales or Marketing Management experience preferably in a telecommunications or FMCG environment• Inspirational team management and leadership• Sales and Financial management of significant sized business• Strong planning, organizational and management skills• Strong senior stakeholder communication and influencing skills• Portfolio management of significant sized businessPhysical/Mental Demands:Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position.Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.Reasonable Accommodations for Qualified Individuals with Disabilities During the Application ProcessSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.