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Administrative Assistant II - External Relations

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals:  

  • Advance Airport Development
  • Transform the Customer Experience
  • Optimize Ongoing Business
  • Cultivate our Culture

Here, you’ll find a workplace culture that thrives on diversity and is anchored in our collective mindsets: collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and always believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world.

Why You'll Love Working at SAN:

  • Location:  The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, provides stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline.
  • Hybrid Work Schedule: We offer a flexible telecommuting schedule, with the opportunity to work remotely.
  • Salary: The hiring salary for the Administrative Assistant II is starting at $57,800 annually. The full pay range for the Administrative Assistant II is $49,402 to $79,042 annually.
  • Benefits: You will enjoy 14 paid holidays, 18 – 33 days of vacation (PTO), annual employer funded Lifestyle Spending Account which you can use to invest in your personal development and growth activities, parental and childcare benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan, 457 defined contribution plan, and more!
  • Wellness: Take advantage of multiple on-site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails.
  • Application Deadline: January 10, 2025, applications will be reviewed after this date.

About the Job:

The External Relations Department is looking for a highly organized individual with demonstrated administrative support and customer service skills in an Administrative Assistant II role. The ideal candidate will possess a proactive mindset and will provide a range of high-level administrative support to the External Relations team. They will serve as the main point of contact for the department while ensuring seamless operations.

What You’ll Do:

  • Schedule and organize meetings with internal and external stakeholders; proofread agreements and amendments for completeness and route for signature; compose, format, and review presentations, correspondence, and other documents as requested; serve as a back-up for the front desk receptionist to greet visitors and answer phone calls regarding the San Diego International Airport.
  • Review invoices for accuracy and process check requests for payment. Handle monthly accounting accruals for the department and serve as the Purchasing Card (P-Card) holder for non-routine business purchases.
  • Assists with scheduling travel and processing travel reimbursement requests; prepares and routes agendas, materials, and packets for Board and Committee presentations.
  • Responds to requests for information from the public and internal departments and routes to the appropriate staff. Reviews and routes incoming correspondence.
  • Serves as the department’s records coordinator; ensures electronic documents are filed appropriately per the Authority’s records retention policy; may assist with compiling information for public records requests of the department.
  • Coordinates work orders for repairs, upgrades, and modifications to Authority facilities or equipment with other departments or vendors; maintains payment records for contracted services; maintains inventory and orders office supplies.
  • Ensures the timely delivery of reports to Board members and an Executive Leadership Team.

The Skills We Are Looking For:

  • Judgement & Decision Making: Ability to exercise discretion and good judgement when dealing with highly sensitive, confidential, and complex situations; when conducting transactions with other departments, vendors, and the public. Solving non-routine problems based on experience-based knowledge. 
  • Time Management & Coordination: Ability to prioritize rapidly moving deadlines and various tasks to meet the department’s needs and manage personal workflow.
  • Customer Service: Provides assistance and support to the Department Senior Director, departmental staff, and outside stakeholders on diverse and specialized clerical functions with a friendly and welcoming demeanor. Experience communicating with boards of directors and executives is an asset.
  • Communication: Proficiently exchange information through various avenues including verbal, digital, and written; facilitation and persuasion with both internal and external stakeholders.
  • Relationship & Interpersonal Skills – Cultivates interpersonal rapport and trust, both up and down, by exhibiting consistency and reliability.
  • Leveraging Technology - Effectively uses and generates information electronically and integrates technology solutions and systems.

The Experience You Need to Have**:

· Graduation from high school or G.E.D. equivalent.

· Four years of increasingly responsible office administrative or secretarial experience.

· Or an equivalent combination of training and experience.

Preferred Education, Certification, and Licenses:

· Bachelor's degree in Business Administration or a closely related field.

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.

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Average salary estimate

$64222 / YEARLY (est.)
min
max
$49402K
$79042K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrative Assistant II - External Relations, San Diego County Regional Airport Authority

At the San Diego International Airport, we're not just about getting people from point A to point B; we're all about creating unforgettable experiences for our community and visitors alike! As an Administrative Assistant II in our External Relations Department, you’ll play a crucial role in ensuring everything runs smoothly behind the scenes. You’ll be the go-to person, providing vital administrative support to our team and helping to foster relationships both internally and externally. Your daily tasks will include organizing meetings, proofreading essential documents, and serving as a friendly face at the front desk. Plus, you'll manage invoices and help coordinate travel arrangements, ensuring that our team has everything they need to succeed. You’ll be immersed in a vibrant workplace culture that values diversity and teamwork, with ample opportunities for personal growth. Located at our stunning new campus overlooking the bay, you'll enjoy a flexible hybrid schedule, a competitive salary starting at $57,800, and an impressive range of benefits including generous time-off policies, wellness programs, and a commitment to your development with our comprehensive retirement plans. If you’re organized, proactive, and love being part of something bigger, we’d love to have you on board to help us connect our community to the world. Dive into an inspiring and rewarding career with us today!

Frequently Asked Questions (FAQs) for Administrative Assistant II - External Relations Role at San Diego County Regional Airport Authority
What are the main responsibilities of the Administrative Assistant II at San Diego International Airport?

As an Administrative Assistant II at San Diego International Airport, you will be responsible for scheduling meetings, proofreading documents, managing invoices, and serving as the main point of contact for the External Relations Department. Your role will encompass organizing travel arrangements and ensuring the seamless operation of the department by coordinating various administrative tasks.

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What qualifications do I need to become an Administrative Assistant II at San Diego International Airport?

To qualify for the Administrative Assistant II position at San Diego International Airport, candidates should have a high school diploma or G.E.D., along with four years of increasingly responsible administrative experience. A bachelor's degree in Business Administration or related fields is preferred but not mandatory, as we value diverse skills and experiences.

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What benefits does the Administrative Assistant II position offer at San Diego International Airport?

The Administrative Assistant II position at San Diego International Airport comes with a comprehensive benefits package, including generous paid time off, a hybrid work schedule, wellness programs, and retirement plan options. Employees can enjoy 14 paid holidays, a Lifestyle Spending Account for personal development, and access to on-site fitness facilities.

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Is there room for growth in the Administrative Assistant II role at San Diego International Airport?

Absolutely! The Administrative Assistant II role at San Diego International Airport offers numerous opportunities for personal and professional growth. With a culture that emphasizes teamwork and collaboration, as well as access to training and development programs, you'll be well-positioned to enhance your skills and explore advancement opportunities within the organization.

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How does San Diego International Airport support its employees' work-life balance in the Administrative Assistant II role?

San Diego International Airport values work-life balance, especially for the Administrative Assistant II role. The position offers a flexible telecommuting schedule, allowing you to create a work environment that suits your personal life while ensuring you can perform your duties effectively. We believe that happy employees lead to exceptional customer experiences!

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Common Interview Questions for Administrative Assistant II - External Relations
Can you describe your experience with administrative support in previous roles?

When answering this question, focus on specific tasks you've managed, such as scheduling, document preparation, or customer service. Highlight your organizational skills and how you've contributed to the smooth operation of your past workplaces.

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How do you prioritize tasks when faced with tight deadlines?

Discuss your strategies for prioritization, such as using to-do lists, categorizing tasks by urgency and importance, and leveraging technology for organization. Share a specific example where prioritization helped you meet a deadline successfully.

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What software and tools have you used in your administrative roles?

Mention tools like Microsoft Office Suite, project management software, or specific accounting programs you've used. Explain how you utilized these tools to enhance productivity and organization within your team.

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Describe a time you handled a difficult customer service situation.

Share a specific instance where you remained calm under pressure and effectively resolved a conflict. Highlight your interpersonal skills and ability to empathize with others to illustrate how you can contribute positively to the External Relations team.

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What strategies do you use to ensure accuracy in your work?

Discuss your methods for double-checking your work, such as proofreading documents, using checklists, or having a colleague review critical items. Emphasize the importance of accuracy in administrative tasks.

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How do you maintain confidentiality in your administrative roles?

Address the importance of confidentiality, especially in an environment like the San Diego International Airport. Discuss your understanding of sensitive information and the ethical responsibilities associated with handling it.

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What qualities do you believe are essential for an Administrative Assistant II?

Describe qualities like strong communication skills, attention to detail, adaptability, and a proactive mindset. Relate these qualities back to how they contribute to the overall success of the External Relations team.

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Can you provide an example of how you handled multiple assignments successfully?

Use a specific example that showcases your organizational skills and ability to manage time efficiently. Discuss how you balanced various responsibilities while meeting deadlines.

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What motivates you to provide excellent customer service?

Share your passion for helping others and making positive connections. Provide examples of how you’ve gone above and beyond in customer service roles to create memorable experiences.

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Why do you want to work as an Administrative Assistant II at San Diego International Airport?

Convey your enthusiasm for the company's mission and culture. Discuss how your skills and experience align with the role and how you see yourself contributing to the team’s success at San Diego International Airport.

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We plan for and provide air transportation services to the region with safe, effective facilities that exceed our customer expectations. We are committed to operating San Diego's air transportation gateways in a manner that promotes the region's p...

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January 5, 2025

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