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Strategic Account Manager, Sales - job 1 of 2

Company Description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Work cross-functionally between Technical Support, Field Application Engineering, Sales Operations, Pricing, Legal, and Product Marketing organizations to exceed customers’ expectation
  • Must be able to establish credibility across all levels/roles of a customer; technical, business, quality, executive. Need to be seen as a valuable team member that can get things done; building trust through execution
  • Leverage a strong understanding our customers’ priorities relative to our company goals; our product portfolio and market trends/insight
  • Must be able to manage confidential information
  • Manage and grow the relationship with strategic accounts - including contract manufacturers, distributors, and end customer
  • Drive long and short-term customer revenue and shipment goals
  • Carefully and strategically manage internal and external communication, striving for consistency and alignment to the customer and company goals
  • Work with a high sense of urgency and the ability to prioritize activity and customer demands; being available, responsive, and timely to customer inquiries, requests for information, problem resolution, etc - even if after normal business hours.
  • Negotiate customer pricing, balancing customer and company goals
  • Manage the product lifecycle by account: product portfolio and roadmap, product launch, qualifications and end of life
  • Coordinate technology and business meetings on weekly, quarterly and annual schedules
  • Manage meeting preparation, including pre-meeting documentation and meeting strategy: goals, participant roles, alignment
  • Customer relationship mapping and engagement strategy

Qualifications

REQUIRED:

  • Bachelor's Degree in Business or Related field
  • 5-7+ years of related direct sales experience
  • Understanding of storage product portfolio and roadmap; identify fit and alignment with customer(s)
  • Understand market conditions and how they affect WD and the customer
  • Understand the customer legal contracts and terms in place

Additional Information

Sandisk is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 06/22/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.

#LI-RG1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
  • You will be eligible to participate in Sandisk's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Sandisk's Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Average salary estimate

$102500 / YEARLY (est.)
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$85000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Account Manager, Sales, SanDisk

Are you ready to take your career to the next level with Sandisk as a Strategic Account Manager in Sales? At Sandisk, we are at the forefront of innovation, constantly pushing boundaries in data storage solutions. As a Strategic Account Manager, you'll work collaboratively across diverse teams like Technical Support and Product Marketing, to ensure our customers receive unparalleled service that exceeds their expectations. Your role will involve nurturing existing relationships with strategic accounts, whether they are contract manufacturers or end customers, and driving revenue goals. With your expertise in our storage product portfolio and a strong grasp of market trends, you'll act as a trusted advisor, helping clients align their objectives with our offerings. Your success will depend on effective communication, negotiation skills, and the ability to manage multiple priorities. Plus, your commitment to professionalism will help establish credibility at all levels within client organizations. At Sandisk, we believe diversity fuels creativity and innovation, and we are dedicated to fostering an inclusive environment where everyone can thrive. So, if you're passionate about making an impact in the tech world and want to be part of a company that's shaping the future, we want to hear from you!

Frequently Asked Questions (FAQs) for Strategic Account Manager, Sales Role at SanDisk
What are the key responsibilities of a Strategic Account Manager at Sandisk?

As a Strategic Account Manager at Sandisk, you will be responsible for managing and growing relationships with strategic accounts. This includes working cross-functionally with teams like Technical Support and Product Marketing to ensure alignment with customer requirements. You'll drive revenue goals and manage the product lifecycle, while also negotiating pricing and maintaining effective communication both internally and externally.

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What qualifications are required for the Strategic Account Manager position at Sandisk?

To qualify for the Strategic Account Manager role at Sandisk, candidates should have a Bachelor's Degree in Business or a related field, along with 5-7 years of direct sales experience. Understanding Sandisk's storage product portfolio and market trends is essential, as you'll be responsible for aligning our solutions with customer needs.

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How does Sandisk support its Strategic Account Managers in achieving their goals?

Sandisk supports its Strategic Account Managers by fostering a collaborative environment and providing access to vital resources across various departments. This empowers you to meet customer expectations effectively while ensuring that you’re equipped with the insights needed to drive revenue and product alignments.

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What is the work culture like for a Strategic Account Manager at Sandisk?

The work culture for a Strategic Account Manager at Sandisk is collaborative, innovative, and fast-paced. The company values diversity and promotes an inclusive environment, encouraging teamwork across different functions to achieve common goals. You're expected to be responsive and available for customer needs, while also bringing your own unique perspective to the table.

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What are the opportunities for career growth as a Strategic Account Manager at Sandisk?

At Sandisk, there are ample opportunities for career growth for Strategic Account Managers. With a focus on personal development and ongoing training, you can expand your skills in sales and account management, and explore potential promotions into senior management or specialized roles within the company.

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Common Interview Questions for Strategic Account Manager, Sales
Can you describe your experience with managing strategic accounts?

When answering this question, detail your past experience working with key accounts, focusing on the strategies you employed to nurture those relationships and achieve revenue goals. Provide specific examples of successful negotiations or initiatives that exemplify your skills.

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How do you prioritize your work when managing multiple accounts?

This is an opportunity to showcase your organizational skills. Discuss how you assess and prioritize tasks based on urgency and importance, perhaps utilizing tools for effective time management.

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What strategies do you use to build trust with clients?

Building trust is crucial in account management. Explain how you establish credibility through consistent communication, transparency in negotiations, and your commitment to meeting clients' needs.

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How familiar are you with the data storage industry and our products at Sandisk?

Demonstrate your knowledge of Sandisk's product portfolio and market trends. Mention specific products or innovations by Sandisk and how they impact customer operations, showcasing your thorough research and preparation.

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Describe a time you faced a significant challenge with a client and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to outline the challenge and your role in crafting a solution. Highlight your problem-solving skills and how the outcome benefitted the relationship with the client.

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How do you stay informed about market trends affecting your accounts?

Discuss the methods you use to stay updated, such as following industry news, attending conferences, or engaging with clients directly. This shows your proactive approach and commitment to understanding the broader market landscape.

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What metrics do you consider most important when evaluating account performance?

Explain the key performance indicators that you track, such as revenue growth, customer satisfaction scores, and retention rates. This reflects your data-driven approach in assessing account success.

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How would you handle conflicts between your company’s goals and a client’s demands?

Illustrate your conflict resolution skills. Describe a balanced approach where you would seek a compromise that aligns both company objectives and client needs, demonstrating your ability to navigate challenging situations.

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What role does teamwork play in your sales approach?

Collaborative efforts are vital in sales. Share examples of how you've worked with cross-functional teams to deliver exceptional results, emphasizing your ability to communicate clearly and work effectively with others.

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Why do you want to work as a Strategic Account Manager at Sandisk?

Here, express your enthusiasm for Sandisk’s commitment to innovation and how the company’s values align with your personal career aspirations. Mention specific reasons that draw you to the company and the role itself.

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As a global leader in data storage solutions, we’re committed to making people's digital lives better by delivering innovative, reliable, high-performance products that consumers and businesses can count on.

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Full-time, on-site
DATE POSTED
March 21, 2025

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