Business Development Leader - job 1 of 3

The Business Development Leader at Visa in Hanoi is responsible for managing relationships with non-financial institutional clients in Vietnam and Laos. This includes identifying, structuring, closing, and managing strategic partnerships, as well as overseeing projects and client requests to ensure alignment with sales operations and client agreements.

To qualify for the Business Development Leader position at Visa, you should have a minimum of 12 years of related business experience in sales and management, exceptional negotiation skills, and the ability to manage client relationships effectively. A strong understanding of Visa's products and the payments ecosystem will also be beneficial.

The Business Development Leader plays a crucial role in Visa's success by expanding relationships with non-FI clients, spearheading strategic opportunities, and ensuring that partnerships are nurtured. By driving the implementation of business plans, this role directly impacts Visa's sales volume and market share.

Essential skills for a Business Development Leader at Visa include excellent negotiation abilities, strong communication skills in both English and Vietnamese, problem-solving expertise, and a hands-on approach to client management. The ability to multitask in a fast-paced environment while maintaining professionalism is also vital.

The Business Development Leader position at Visa is a hybrid role, meaning there will be expectations for both in-office and remote work. The exact number of days you’ll work from the office will be confirmed by your hiring manager.

When managing client relationships, I focus on clear, open communication and understanding their needs and expectations. I believe in a consultative approach, where I actively listen to partners and tailor solutions that add value. Regular check-ins and feedback sessions help reinforce the relationship and ensure alignment.

I start by researching potential partners and assessing their alignment with Visa’s values and objectives. I analyze market trends and customer demands to identify gaps where partnerships could create win-win scenarios. Once identified, I engage with stakeholders to present compelling value propositions and negotiate terms.

To expand existing relationships, I focus on providing consistent value and superior service. By staying updated on their challenges and business needs, I can offer suitable Visa products and identify new opportunities for collaboration. Building trust through transparency and regular engagement is key.

I approach challenges with a solution-oriented mindset. I first assess the issue and gather feedback from relevant stakeholders. Collaborating with cross-functional teams, I implement corrective actions and keep everyone informed. Maintaining a diplomatic stance helps in resolving conflicts positively.

I utilize Microsoft Dynamics for documenting opportunities and managing client interactions. This tool helps maintain organized records and track progress effectively. I ensure timely updates to foster communication among teams and enhance visibility into our client engagement.

In a previous role, I negotiated a partnership with a fintech company, where I outlined mutual benefits clearly. By focusing on shared goals and maintaining a flexible approach, I was able to secure favorable terms that led to a long-term collaboration and increased market reach for both parties.

I regularly follow industry publications, attend webinars, and participate in networking events. Staying connected with other professionals in payments and fintech helps me gain insights into emerging trends. This enables me to bring fresh ideas and strategies back to my role as a Business Development Leader.

I've led cross-functional teams in previous roles by fostering collaboration and clear communication. I set clear goals and ensure each team member understands their responsibility while encouraging input from all levels. This inclusive approach empowers the team and drives successful project outcomes.

I evaluate the success of a partnership based on predefined KPIs, such as increased sales volume, client satisfaction levels, and the achievement of mutual objectives. Regular review meetings provide an opportunity to assess progress and make necessary adjustments to enhance the partnership.

What I find most rewarding is the ability to make a tangible impact on clients' businesses and the payments landscape. Each successful partnership I cultivate contributes to Visa’s mission of connecting the world, which drives my passion and commitment to excellence in this role.