Maintenance Supervisor II

The Maintenance Supervisor II at Sares Regis Group is primarily responsible for supervising maintenance staff and coordinating with outside contractors. This includes managing apartment renovations, responding to service requests, overseeing structural repairs, and maintaining the grounds of our lovely 254-unit community in Oakland. The role also involves obtaining bids from contractors, managing the maintenance budget, and ensuring all work meets established quality standards.

To qualify for the Maintenance Supervisor II position at Sares Regis Group, candidates should have a minimum of 2+ years of related experience, particularly in managing properties with over 200 units. Candidates should also possess HVAC and CPO certifications. Experience with Yardi software, solid communication skills, and past supervisory experience are essential for success in this role.

The Maintenance Supervisor II position at Sares Regis Group requires candidates to work from Monday to Friday. However, you may be expected to work on weekends or overtime as necessary to address emergency situations. Flexibility is key to ensuring our community remains well-maintained and residents are satisfied.

Sares Regis Group provides a competitive compensation package for the Maintenance Supervisor II position, including an hourly wage ranging from $35.00 to $40.00. Our benefits include a 401(K) match, bonuses, rental incentives, and various insurance options including medical, dental, and vision. Regular full-time employees also accrue vacation and sick time in compliance with applicable laws.

Interested candidates can apply for the Maintenance Supervisor II position at Sares Regis Group by visiting our careers website. It’s important to ensure that your application highlights your relevant experience and qualifications to stand out in our hiring process.

In answering this question, focus on your past experiences with team leadership, specific projects you managed, and how you ensured that the team's efforts produced high-quality results. Provide examples of challenges you faced and how you overcame them, showcasing your ability to adapt and innovate.

When addressing this question, discuss your approach to assessing the urgency of requests, perhaps by implementing a systematic method to evaluate their impact on residents. Mention how you communicate with your team and residents to keep everyone informed about priorities and timelines.

Highlight the importance of adhering to safety regulations and codes in all renovation projects. Explain your process of inspecting worksites, educating your team about safety protocols, and utilizing inspection checklists to minimize risks.

In your response, share your methodology for creating and managing a maintenance budget. Discuss your approach to cost estimation, saving money without sacrificing quality, and the significance of transparent communication with upper management regarding budgetary concerns.

Use this opportunity to convey a specific example while detailing the complexity of the project and how you addressed the challenges it presented. Describe the steps you took to ensure the project was completed effectively and to the satisfaction of the stakeholders involved.

Discuss how you assess, select, and manage vendors for maintenance work. Emphasize the importance of building good relationships with reliable vendors and how you negotiate contracts to ensure quality service at a fair price.

Share specific strategies you've applied to reduce future repair costs and maintain property value. Discuss your process for regular inspections and how you use feedback from residents to guide your maintenance planning.

Communicate your approach to addressing resident complaints empathetically. Emphasize the importance of clear communication, setting realistic expectations, and following up after the issue is resolved to ensure resident satisfaction.

Articulate the significance of effective communication in your role. Talk about how you facilitate open lines of communication between residents, maintenance teams, contractors, and management, stressing that this can help prevent misunderstandings and foster a cooperative environment.

Express your enthusiasm for being part of Sares Regis Group by mentioning the company’s strong reputation in property management. Speak about the values they uphold and how they align with your professional aspirations, showcasing your desire to grow your career in such an esteemed organization.