KYC Team Leader (Italian Speaker)

About Satispay
At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as a KYC Team Leader and let's make magic happen together.

Role Overview
As a KYC Team Leader, you’ll be responsible for leading a team of KYC analysts, ensuring compliance with all applicable regulations and internal policies. You will play a critical role in managing the KYC process and driving the team's performance to achieve operational excellence. Also, you will be responsible for the team members’ career development and professional growth.

Your mission:

• Team Leadership and Management. Lead and manage a large team of KYC analysts, offering guidance, coaching, and support to drive the team's success.

• Performance Monitoring and Feedback. Monitor team performance, providing feedback in regular 1:1s to improve skills and maximize potential.

• Task and Resource Organization. Organize tasks and resources based on needs, including consumer KYC, screening (PEPs, Adverse media, Sanctions), and limited Customer Care activities.

• Cross-Team Collaboration. Liaise with the Fincrime team in Luxembourg for escalating relevant cases, and collaborate with the IT team in Milan to implement and improve KYC controls and processes.

• Process Improvement. Identify process improvement opportunities and develop strategies to enhance efficiency and productivity.

Your ideal profile:

• Team Leadership Experience. 2-3 years of experience in a leadership or supervisory role.

• Interpersonal and Communication Skills. Excellent ability to interact effectively with team members and individuals at all levels of the company.

• Organizational and Time Management. Strong organizational skills, attention to detail, and the ability to meet deadlines.

• KYC Analyst Experience. Proven background as a KYC analyst with a solid understanding of KYC/AML regulations and processes.

• AML/AFC Qualification. AML/AFC qualification from ACAMS, ICA, or a similar industry body is a plus.

• Language Proficiency. Proficiency in both English and Italian.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your Perks as a Satisperson
🙆🏻 Join an international team to grow with
🏡 Hybrid working policy
🍽️ Fuel your day with our meal vouchers
🌐 Preply language platform access to expand your language skills
❤️‍🩹 Take care of yourself and your family with our health insurance plan
🚀 Own part of Satispay’s success with our Stock Option Plan
👩🏻‍💻 Gear up with our tech equipment
🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us
Curious about our core values? Explore them here.

#LI-GA1