Logistic Sales Support - job 2 of 2

As a Logistic Sales Support, your responsibilities will include identifying and targeting new business opportunities within the freight forwarding and logistics industries, promoting our products and services to increase sales, and ensuring strong communication with clients. You'll also need to provide insights based on research, manage follow-ups on sales calls, and maintain relationships with customers while collaborating closely with our pricing team.

To qualify for the Logistic Sales Support position at our company, candidates should have at least three years of experience in international freight forwarding or logistics sales, along with a bachelor’s degree in a business-related field. Additionally, familiarity with digital freight forwarder platforms and comprehensive knowledge of the transportation industry are essential.

Yes, experience in pharmaceutical logistics or supply chain management is preferred for the Logistic Sales Support role. This specialized knowledge can help you better understand the unique needs of clients in this sector and tailor your support accordingly.

Strong written and verbal communication skills in English are crucial for a Logistic Sales Support at our company. Additionally, excellent presentation skills, attention to detail, proficiency in Microsoft Office, and the ability to develop trustworthy relationships with customers at all levels are essential for success in this role.

The Logistic Sales Support position requires an ability to travel up to 30% within the U.S. This travel will primarily be to meet clients and explore new business opportunities, ensuring that you can maintain those essential relationships.

In your response, include specific examples of your roles within freight forwarding companies, highlighting any challenges you've faced, how you addressed them, and the outcomes. This shows your capability and depth of understanding in the industry.

Discuss your techniques for establishing trust and rapport with clients, such as regular communication, follow-ups on inquiries, and actively listening to their needs. Providing specific examples can make your answer more compelling.

Share successful sales strategies you've employed, such as leveraging industry knowledge, using CRM tools, or personalizing your approach to meet client needs. Highlight any metrics or results to back up your claims.

Discuss the various methods you use to stay informed, such as following industry news, attending conferences, or participating in professional networks. This shows your commitment to continuous learning.

Explain how effective communication has been vital in your past roles. Mention techniques you use to convey complex logistics information simply and how you ensure clients feel heard and understood.

Provide a specific example where you exceeded sales targets, detailing the contributions you made, the strategies you implemented, and the final results. Make sure to quantify your success where possible.

Mention any relevant software you are proficient in, such as CRM platforms, project management tools, or logistics tracking software. Discuss how these tools have helped streamline your work.

Discuss your strategies for addressing objections, such as understanding the client’s concerns, validating their feelings, then offering solutions or alternatives to overcome those objections.

Discuss challenges you’ve personally faced in logistics sales, how you navigated them, and your views on overcoming these obstacles to improve client satisfaction and sales performance.

Tailor your response to include specific reasons why the company stands out to you, such as their innovation in logistics, company values, or their focus on client relationships, linking it to your personal professional goals.