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Job details

Solution Business Analyst

Company Description

  • 1yr contract term 
  • On Site
  • $5,700/mo

Job Description

Looking for a talented solution business support who is passionate about creating a seamless experience for enterprises with innovating IT solutions. The ideal candidate is self-driven, takes complete ownership and is responsible for efficient operation of Common Resource Management, or Space Management Solution for corporate IT asset. This role will be highly cross functional, working to drive success within Solution Services under the Application operation team

Responsibilities:

  • Support & operate CR2 (Common Resource Registry service) for internal customer & users
  • Manage the service for a smooth service and operation with system team for the customer
  • Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality.
  • Assesses product market data by interacting with sales, customer success, and customers.
  • Collaborates with marketing and business leaders for opportunities to expand mobility and workspace management solutions.
  • Understands the competitive landscape and help define competitive strategy.
  • Create and update solution documents, including manuals, marketing contents, and reports

Qualifications

Requirements/Qualifications:

  • Bachelor’s degree preferred and/or related work experience
  • Three to five years or more of asset management or corporate employee service operations or project management
  • Proficient with MS offices like excel, word, power point etc
  • Prefers for three or more years of experience in Product Management and enterprise SaaS products support
  • Strong communication and project coordination skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$68400 / YEARLY (est.)
min
max
$68400K
$68400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solution Business Analyst, SBT Global, Inc.

Are you ready to take on an exciting role as a Solution Business Analyst with a dynamic team in Ridgefield Park, NJ? This one-year contract position offers the chance to dive into the intricate world of IT solutions, helping to craft seamless experiences for enterprises. As a Solution Business Analyst, you'll oversee the Common Resource Management service, ensuring efficient operation and smooth service for users. You'll collaborate closely with internal teams, recognizing and documenting market needs while transforming them into actionable features. Interacting with marketing and business leaders will expand opportunities in mobility and workspace management, all while assessing the competitive landscape to sharpen our strategy. This role requires a proactive individual who thrives on ownership and enjoys working in a cross-functional environment, making it an exhilarating opportunity for those passionate about innovation. With a bachelor's degree and a solid background in asset management or project management, your skills in MS Office and communication will shine. Intrigued? Join us, and let’s make an impact together!

Frequently Asked Questions (FAQs) for Solution Business Analyst Role at SBT Global, Inc.
What are the responsibilities of a Solution Business Analyst at Ridgefield Park, NJ?

As a Solution Business Analyst in Ridgefield Park, NJ, you will support and operate the Common Resource Registry service, ensuring smooth operations and collaborating with various teams to translate market needs into specific features. Your responsibilities will also include managing user interactions, maintaining thorough documentation, and driving strategic discussions with marketing leaders for workspace management solutions.

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What qualifications do I need to become a Solution Business Analyst with this company?

To thrive as a Solution Business Analyst with the company in Ridgefield Park, NJ, it’s ideal to have a bachelor’s degree along with three to five years of experience in asset management or project management. Proficiency with MS Office applications and experience in product management or enterprise SaaS products are strongly preferred, along with excellent communication skills.

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What kind of projects will a Solution Business Analyst work on?

As a Solution Business Analyst in Ridgefield Park, NJ, you'll work on projects that enhance corporate IT asset management solutions and improve user experience. You will focus on operational improvements, document solution requirements, and assess market trends, collaborating with engineering and marketing teams to drive overall success and innovation.

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What career growth opportunities are available for a Solution Business Analyst here?

In your journey as a Solution Business Analyst in Ridgefield Park, NJ, there are numerous growth opportunities. You can advance to senior analyst roles or transition into project management or product management positions as you gain experience, drive successful projects, and develop strategic visions that align with the company's goals.

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How important is teamwork for a Solution Business Analyst role at this company?

Teamwork is crucial for a Solution Business Analyst in Ridgefield Park, NJ, given the collaborative nature of the role. You will work closely with cross-functional teams including engineering, marketing, and customer success to ensure successful product implementation and to respond adeptly to market changes and customer needs.

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Common Interview Questions for Solution Business Analyst
Can you explain your experience with asset management as a Solution Business Analyst?

Discuss your previous roles involving asset management, highlighting specific projects where you were responsible for managing resources efficiently. Describe the methodologies you used and how you interacted with stakeholders to ascertain their needs.

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How do you prioritize tasks in a cross-functional team environment?

Share your approach to prioritization, focusing on effective communication and understanding team dynamics. Provide examples of how your organization skills helped ensure project success and team alignment.

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Describe a time when you had to gather requirements from stakeholders.

Use the STAR (Situation, Task, Action, Result) method to illustrate a specific scenario. Emphasize your communication skills in gathering information and how you translated needs into actionable features.

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What tools do you find essential for documenting solutions and processes?

Mention tools like Confluence, JIRA, or Google Docs, explaining how you utilize them for effective documentation. Discuss your attention to detail and importance of clarity in communication.

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How do you handle changes in project scope or direction?

Talk about your adaptability and proactive communication strategies. Provide an example demonstrating your ability to realign project goals while managing stakeholder expectations.

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What strategies do you use to understand the competitive landscape?

Discuss techniques such as market analysis, customer feedback, and competitive research. Highlight specific instances where this understanding informed your strategic decisions as a Solution Business Analyst.

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How do you ensure user needs are met when operating IT solutions?

Explain your process for gathering user feedback, utilizing analytics, and collaborating with cross-functional teams to ensure that user requirements are considered in every aspect of the solution's lifecycle.

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Can you give an example of how you improved a service or solution?

Share a specific instance where you identified areas for improvement within a service. Describe the changes you implemented and the resulting benefits for users and the business.

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What is your approach to creating solution documents?

Explain your document creation workflow, emphasizing clarity, audience consideration, and the integration of stakeholder feedback. Provide examples of documents you've created successfully.

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Why do you want to work as a Solution Business Analyst for this company?

Share your enthusiasm for the company’s mission and values. Discuss your alignment with their focus on innovative IT solutions and how your skills and experience can contribute to their success.

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Contract, on-site
DATE POSTED
April 18, 2025

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