Medical Assistant - Binghamton, Norwich (Full Time)

As a Medical Assistant at Schweiger Dermatology Group, your primary responsibilities include providing support during medical, cosmetic, and laser procedures, prepping examination rooms, managing patient documentation, and ensuring a welcoming atmosphere for patients and providers. You'll also handle inventory and supply management, actively contribute to maintaining a professional environment, and assist with patient pre-care and post-care instructions. The role is dynamic, offering you the chance to directly impact patient care.

To apply for the Medical Assistant position at Schweiger Dermatology Group, healthcare experience is preferred but not required. A Nationally Certified Medical Assistant credential is also considered a plus. Proficiency in using EMR software, Microsoft applications, and effective communication skills are essential. Open availability on weekdays and weekends is necessary to cover the flexible scheduling demands of the role.

Yes, Schweiger Dermatology Group is committed to the growth of its employees and offers extensive in-house training and continuing education opportunities for new Medical Assistants. This ensures that you are equipped with the best practices in patient care and administrative tasks, enabling you to thrive in your role and advance your career in the healthcare field.

Medical Assistants at Schweiger Dermatology Group enjoy a comprehensive benefits package, which includes health, dental, and vision insurance starting from the first month after your hire date, a company HSA contribution, eligibility for a 401K plan, and even special perks like personal holidays for your birthday. Additionally, employees receive discounts on skincare products and cosmetic services offered by the practice.

The work schedule for a Medical Assistant at Schweiger Dermatology Group typically involves full-time hours, with a rotating schedule that includes Mondays at the Binghamton office, followed by Tuesday to Thursday at the Norwich office, and Fridays back at Binghamton. Flexibility in availability is essential to meet the demands of the role and collaborate effectively with your team.

When addressing stressful situations as a Medical Assistant, one effective method is to stay calm and focused on the task at hand. It’s essential to prioritize patient care and communication. Take a deep breath, identify the immediate concerns, and tackle them one step at a time. Providing reassurance to patients while coordinating with the healthcare team can help alleviate stress and ensure optimal outcomes.

To ensure patient comfort, I focus on creating a warm and welcoming atmosphere. For instance, I make it a priority to greet each patient with a friendly smile, answer their questions thoroughly, and address any concerns they might have before a procedure. By actively listening to their needs and providing appropriate pre-care explanations, I help create a sense of security and trust.

I have hands-on experience with EMR systems, where I’ve relied on technology to manage patient appointments, document medical procedures, and track treatment plans. I am comfortable navigating different software platforms, and I continuously seek to improve my skills through training and practical application to enhance efficiency in our patient flow.

I admire Schweiger Dermatology Group's commitment to providing an ultimate patient experience while maintaining a positive working environment for its staff. Joining a team that values collaboration, continuous education, and excellent patient relations aligns perfectly with my professional goals. I’m eager to contribute to such a well-regarded practice and grow as a healthcare professional.

During busy shifts, I prioritize my tasks by assessing the urgency and importance of each responsibility. I create a mental checklist and focus on immediate patient needs first, such as pre-care instructions or preparing the exam room. Communicating with the health care team about priorities helps ensure that patient care remains the top focus.

Maintaining patient confidentiality is critical in a medical setting. I adhere to HIPAA regulations and ensure that sensitive information is only shared with authorized personnel. This includes not discussing patient details in public areas and safeguarding electronic and physical documentation by following established protocols for data and record management.

In previous roles, teamwork has been essential. I worked closely with physicians, nurses, and administrative staff to provide a cohesive patient experience. Collaboration is key, especially during procedures where clear communication and support are required to ensure efficiency and effectiveness in patient care.

When a patient expresses dissatisfaction, I approach the situation with empathy and patience. I listen to their concerns without interrupting and validate their feelings. Then, I work swiftly to address their issues or, if needed, involve a physician or a senior staff member to facilitate a resolution, ensuring that the patient feels heard and valued.

The role of a Medical Assistant is multifaceted, involving clinical duties such as assisting with procedures, patient interactions, and administrative tasks like managing schedules and maintaining records. A Medical Assistant is a vital part of the healthcare team, providing support to ensure smooth operations and the best patient experience.

I believe my strong communication skills, attention to detail, and passion for patient care make me an excellent fit for the Medical Assistant position. My adaptability and eagerness to learn in a dynamic environment align well with Schweiger Dermatology Group's values, and I’m excited to bring my dedication to the team.