Merchandiser - Utica, NY

As a Seasonal Merchandiser at Scotts Miracle-Gro, your primary responsibilities include executing merchandising directives, establishing a positive rapport with store personnel, stocking products, and providing product knowledge to both customers and store associates. You'll also relay important inventory information to the Scotts Sales team and assist in identifying opportunities for selling solutions.

To succeed in the Seasonal Merchandiser role at Scotts Miracle-Gro, candidates should have experience in retail or merchandising, a flexible schedule (including weekends and holidays), and the ability to operate company technology. A current driver's license and reliable transportation are also required, along with the physical capability to lift up to 45 lbs and climb ladders.

At Scotts Miracle-Gro, the hourly rate for the Seasonal Merchandiser position typically falls between $18.00 and $21.00. The actual pay may vary based on factors like your skills, qualifications, experience, and geographic location, making it a competitive opportunity within the industry.

The Seasonal Merchandiser plays a crucial role in driving sales success at Scotts Miracle-Gro by ensuring that products are well-presented and stocked. This visibility attracts customers, while your interactions with store personnel and customers provide valuable feedback and opportunities for solution selling, enhancing overall store performance and brand loyalty.

As a Seasonal Merchandiser at Scotts Miracle-Gro, you can expect comprehensive on-the-job training. This includes in-depth product knowledge about our offerings and practical experience in merchandising and customer service, ensuring you have the tools and confidence needed to excel in your role.

Highlight any previous roles in merchandising or retail, focusing on specific tasks, achievements, and experiences that relate to the responsibilities of a Seasonal Merchandiser at Scotts Miracle-Gro. Emphasize your ability to work independently as well as part of a team.

Explain your approach to customer service, emphasizing your product knowledge, communication skills, and willingness to assist. You can mention specific examples where you've successfully answered questions or handled difficult situations in the past.

Demonstrate your ability to prioritize tasks and work efficiently. Discuss any organizational tools you use, how you plan your schedule, or methods for staying focused and productive under pressure.

Outline your process for resolving stock shortages, which could include communicating with your Sales Manager, ensuring the display is appealing, and suggesting alternative products or solutions to customers to maintain satisfaction.

Discuss the importance of collaborative effort between merchandisers and sales teams. Highlight how your role supports sales goals through effective merchandising, customer engagement, and providing feedback to optimize store displays and inventory.

Share your methods for staying informed about the gardening and retail industry, such as reading relevant publications, participating in training sessions, and engaging with product updates to ensure you're equipped to educate customers and promote sales.

Provide a specific example of a conflict situation, detailing how you approached it. Emphasize your communication skills, willingness to collaborate, and how you reached a positive resolution that benefited both the store and your objectives as a merchandiser.

Discuss your passion for visual presentation, interaction with customers, and the excitement of driving sales through effective merchandising. Tie this enjoyment back to your desire to work at Scotts Miracle-Gro.

Explain various techniques you might employ, such as understanding customer behavior, utilizing eye-catching colors, and arranging products logically to guide customers through to purchases, all while ensuring compliance with company standards.

Articulate your commitment to productivity, responsibility, and maintaining a positive attitude in teamwork settings. Provide examples that showcase your reliability and dedication to achieving the team’s goals as a Seasonal Merchandiser.