Specialist, Technical Clerk

The Specialist, Technical Clerk at Scout Motors plays a crucial role in maintaining quality standards of our electric vehicles. Key responsibilities include conducting quality issue investigations within the manufacturing plant, leading continuous improvement projects, auditing manufacturing partners' quality systems, and coordinating feedback from customers to improve product design and quality performance. You'll ensure that every vehicle we produce meets the exceptional quality our customers expect.

For the Specialist, Technical Clerk role at Scout Motors, candidates should ideally hold a Bachelor's degree in a science-related field or possess 10 years of equivalent automotive experience. Additionally, you should have at least 3 years of progressive experience in leadership roles, strong technical skills in networking and manufacturing processes, and familiarity with quality control tools such as SPC and FMEA.

As a Specialist, Technical Clerk, you will directly influence continuous improvement initiatives by leading projects that address quality performance issues. Your role will involve identifying gaps in manufacturing processes, employing statistical problem-solving methods, and collaborating with team members to implement corrective actions that enhance product quality and efficiency at Scout Motors.

At Scout Motors, the work environment for a Specialist, Technical Clerk is engaging and collaborative. You will work primarily from our Blythewood, South Carolina office, actively participating in meetings with colleagues and leading quality initiatives. The culture values innovation, teamwork, and respect, making it an exciting place to contribute to shaping the future of electric vehicles.

A successful Specialist, Technical Clerk at Scout Motors needs a combination of technical and soft skills. Essential skills include excellent problem-solving abilities, attention to detail, proficiency with quality control techniques, and the ability to work effectively in a fast-paced environment. Interpersonal skills are also crucial, as you will collaborate with various stakeholders to drive quality and improvement.

When discussing quality control measures you have implemented, focus on specific examples that demonstrate your experience with methodologies like Six Sigma or FMEA. Describe the context, the measures you took, and the impact they had on product quality. Mention your data-driven approach and how you collaborated with teams to achieve better outcomes.

To handle unexpected quality issues, I prioritize quickly identifying the root cause by using statistical problem-solving techniques. I ensure clear communication with involved teams and document the findings meticulously. My goal is to implement corrective actions efficiently and monitor their effectiveness to prevent recurrence.

In previous roles, I conducted comprehensive audits utilizing VDA and ISO standards to assess compliance with quality requirements. I focused on identifying gaps in processes and engaged in developing action plans that involved cross-functional collaboration to ensure high-quality production.

I have significant experience in utilizing data analysis tools to track quality metrics. I assess Key Performance Indicators to understand trends and pinpoint areas that require improvement. I believe that data not only informs decisions but also supports our continuous improvement initiatives by providing measurable outcomes.

Fostering collaboration starts with creating an inclusive environment where everyone feels valued. I encourage open dialogue and actively seek input from team members. By holding regular meetings and promoting transparent communication, I ensure that everyone is aligned and feels invested in achieving our quality goals.

Customer feedback is essential to my quality control process, as it provides direct insight into their perceptions and needs. I collect and analyze this feedback to identify trends and inform our audit plans, ensuring we continuously improve our products and align them with customer expectations.

My background includes extensive knowledge of BIW manufacturing processes, where I have worked closely with assembly and quality teams to ensure that all specifications are met. I understand the importance of evaluating joins, gaps, and surface finishes to uphold the highest quality standards within the production line.

In a previous role, I led a project focused on reducing defects in the assembly line. I utilized Lean Six Sigma methodologies, analyzed root causes, and implemented process changes that resulted in a 20% reduction in defects over six months. The collaboration with cross-functional teams was key to this success.

I am well-versed in various quality control tools, including SPC, FMEA, and Control Plans. In my last position, I applied these tools by developing robust Control Plans that outlined critical points in the production process and employed FMEA to assess risk and ensure effective mitigation strategies.

Staying updated with industry standards and best practices is crucial, so I regularly attend workshops, webinars, and conferences. I also read industry publications and network with peers to exchange insights and learn about emerging trends in quality control and manufacturing.