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Product Specialist

At SCP Health, what you do matters
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here:
  •  Strong track record of providing excellent work/life balance
  •  Comprehensive benefits package and competitive compensation
  •  Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
What you’ll be doing:
  • Product Development:Manage the entire product lifecycle from ideation to launch, including research, planning, and execution.
  • Requirement Gathering:Work closely with teams to gather product requirements, translate them into clear specs, and guide development.
  • Market & Competitor Analysis:Conduct research on customer needs, trends, and competitor products to inform the product strategy.
  • Cross-functional Collaboration:Work with engineering, production, marketing, and sales teams to ensure smooth product development, QA, and release processes.
  • Product Launch:Develop go-to-market plans and coordinate with teams to launch products successfully.
  • Sales & Marketing Support:Analyze market data to support sales strategies and create product messaging that resonates with the target audience.
  • Roadmap & Timeline Management:Create and manage product timelines and ensure deadlines are met across teams.
  • Forecasting & Reporting:Prepare forecasts and reports on product performance, market trends, and sales strategies.
  • Inventory & Production Coordination:Work with the production team to ensure product availability and manage inventory levels.
  • Testing & Quality Management:Oversee the product's testing process, ensuring high-quality standards are met. Work with QA teams to define testing requirements, track issues, and ensure that products are delivered bug-free and meet customer expectations. Perform SQL queries where applicable to support front and backend testing suites. Create and maintain testing documentation
  • Product Strategy:Help define product strategy and assess new product opportunities.
  • Customer Focus:Identify and address customer needs through research and feedback.
  • Collaboration & Communication:Communicate product progress and updates to stakeholders.
  • Continuous Learning:Stay updated on industry trends and best practices.

Who/What we are looking for:

  • Strong interest in product management and working with cross-functional teams.
  • Comfortable managing both product strategy and quality management.
  • Able to analyze data and use it to drive decisions.
  • Excellent communication and collaboration skills.
  • Comfortable working with technical and non-technical teams.
  • Ability to manage multiple tasks, prioritize effectively, and ensure quality at every stage.
SCP Health and its affiliated companies require all applicants for a non-clinical position to be vaccinated against COVID-19 as a condition of employment, except where prohibited by state or local law. To demonstrate compliance with SCP Health’s vaccination policy, proof of COVID-19 vaccination status will be requested upon a conditional offer of employment. SCP Health will consider religious and/or medical/disability accommodation and other legally required exemption requests as required by applicable law.
To learn more about SCP Health, please visit:
www.scp-health.com
Join our social circle:
SCP Health is an Equal Opportunity Employer.
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    CEO of SCP Health
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    Rich DAmaro
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    Average salary estimate

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    What You Should Know About Product Specialist, SCP Health

    Are you ready to take your career to the next level as a Product Specialist at SCP Health? At SCP Health, we believe in the power of collaboration, courage, agility, and respect, and we’re committed to delivering clinical effectiveness by connecting hospitals and healers. You’ll join a dynamic team that serves over 8 million patients across 30 states and 400 healthcare facilities. As a Product Specialist, you will manage the entire lifecycle of innovative products, from initial ideation through to successful launch. Get ready to dive into requirement gathering by working closely with teams to translate their needs into clear specifications that drive our development efforts. Your insights will be instrumental as you conduct market and competitor analysis, ensuring our products not only meet but exceed customer expectations. Your role will also involve collaborating with diverse teams—engineers, marketers, and sales—ensuring smooth product development and an exhilarating launch process. You’ll analyze market data to support sales strategies and craft compelling product messaging that truly resonates. Managing timelines and coordinating inventory is key to ensuring product availability and performance, and your knack for quality will be essential as you oversee rigorous testing protocols. If you have a passion for product management, a talent for communication, and thrive in a fast-paced environment, we want you to join us at SCP Health, where your work makes a difference every day.

    Frequently Asked Questions (FAQs) for Product Specialist Role at SCP Health
    What is the role of a Product Specialist at SCP Health?

    As a Product Specialist at SCP Health, you'll be responsible for managing the product lifecycle from ideation to launch. This involves requirement gathering, market analysis, and cross-functional collaboration to ensure successful product releases that meet customer and market demands.

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    What qualifications are necessary for the Product Specialist position at SCP Health?

    To become a Product Specialist at SCP Health, candidates should demonstrate a strong interest in product management, possess excellent communication skills, and be comfortable working with both technical and non-technical teams. Data analysis skills and the ability to manage multiple tasks effectively are also essential.

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    How does SCP Health support its Product Specialists?

    SCP Health is dedicated to providing its Product Specialists with a supportive work environment that includes comprehensive benefits, a strong work/life balance, and continuous learning opportunities. Their inclusive culture fosters collaboration and empowerment.

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    What responsibilities does a Product Specialist have at SCP Health?

    The Product Specialist at SCP Health is tasked with overseeing product development, conducting market research, managing product timelines, and collaborating with various departments to ensure product quality and availability, all while focusing on customer needs and feedback.

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    What career growth opportunities are available for Product Specialists at SCP Health?

    SCP Health values professional development and offers various career growth opportunities for Product Specialists. This includes access to training programs, mentorship from experienced colleagues, and opportunities to take on more complex projects as you gain experience.

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    What does the product launch process look like at SCP Health for Product Specialists?

    At SCP Health, the product launch process for Product Specialists involves developing comprehensive go-to-market plans, collaborating with marketing, sales, and production teams, and ensuring that all launch activities are executed smoothly to maximize product impact.

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    How does SCP Health promote a diverse workplace for Product Specialists?

    SCP Health is committed to fostering an inclusive culture of belonging for all employees, including Product Specialists. They actively promote diversity through their core values and encourage all employees to share their unique perspectives, enhancing our collaborative environment.

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    Common Interview Questions for Product Specialist
    Can you describe your experience with product lifecycle management?

    When answering this question, focus on specific experiences you have had in managing the product lifecycle, detailing your involvement from ideation to launch and how you addressed challenges that arose during the process.

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    How do you approach gathering requirements from different teams?

    To effectively gather requirements, share your strategies for engaging with cross-functional teams, emphasizing clear communication, active listening, and documenting specifications to ensure alignment on product goals.

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    What techniques do you use to analyze market trends?

    Discuss the methodologies you utilize for market analysis, such as competitor benchmarking, customer surveys, and data analysis tools. Highlight how this information informs your product strategy and innovations.

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    How do you manage competing priorities while ensuring product quality?

    Express your time management and prioritization skills, mentioning tools or techniques you use to keep track of tasks and deadlines while maintaining high-quality standards through structured testing and feedback processes.

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    Tell us about a successful product launch you have managed.

    Provide a detailed account of a product launch, outlining your role, the strategies you implemented, the outcome, and any lessons learned that will inform your future product management efforts.

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    What methods do you use for stakeholder communication during product development?

    Describe your communication style and tools you prefer for keeping stakeholders updated on progress, including regular meetings, reports, and using project management software for transparency.

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    How do you ensure that customer feedback is integrated into product development?

    Talk about techniques you use to collect and analyze customer feedback, such as surveys and feedback loops, and how you translate that data into actionable insights that guide product updates and enhancements.

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    What is your experience with quality management in product testing?

    Discuss your understanding of quality management practices, including specific testing methods you've employed and how you've worked with QA teams to ensure products meet high-quality standards before launch.

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    How do you keep up with industry trends and best practices in product management?

    Share the resources you rely on for staying informed about industry trends, including publications, webinars, networking opportunities, and how you apply this knowledge to your role as a Product Specialist.

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    Can you provide an example of how data analysis influenced your decision-making in product strategy?

    Detail a situation where you used data analysis to make a strategic decision regarding a product. Describe the data you analyzed, the insights you gained, and how those insights directly impacted the outcome.

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    Our culture of service, dignity, and respectfulness to our team is unparalleled in this industry. Our patients, clinicians, and healthcare partners consistently say the same thing: “You not only deliver great quality care, you do the right thing.”...

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    DATE POSTED
    November 26, 2024

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