Scrum Master

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Your opportunity

As a Scrum Master you will be working with a geographically dispersed team working on technical IT work in the online learning space. The team uses Lean/Agile/SAFe methodologies and you will be a key part of this by applying you project management skills.

This remote position is U.S-based only (excluding U.S. territories). There will be a few in-person meetups on a semi-annual basis in the North-East US.

Your Team

The LearningExpress Enablement Team is responsible for Analytics, Automation, Search, Compliance and several other IT functions. Our team enjoys the flexibility and work life balance that working remotely offers. There will be resources, tools, training, and support to ensure your success as a Scrum Master and your development and career growth.

What you will do

• Participate in Scrum Ceremonies including Sprint Planning, Backlog Refinement, Sprint Demos/Reviews, Milestone Tracking and Sprint Retrospectives
• Monitor team performance metrics using Rally
• Assist in properly scoping stories and documenting requirements
• Manage team backlog and calendar
• Build communication channels with people in other divisions of the organization to devise better operating processes
• Collaborating with engineering, product management, and quality control teams
• Remove roadblocks and guide your team towards goals
• Help protect the team from uncontrolled injection of work
• Facilitate customer facing activity, business customer interviews, and presentations at meetings

About you

• Combined 2+ years of the following:
  • Scrum education with a certificate from a recognized standard organization
  • Managing projects, processes, and teams delivering web-based systems
  • Experience as a Scrum Manager or Project Manager
  • Experience working in a Program Management Office (PMO)
• Experience in working in a fast-paced environment with shifting priorities
• Ability to communicate clearly and effectively to technical and non-technical audiences
• Proficient in Microsoft Office 365 and Rally; knowledgeable about cloud computing terms

What sets you apart

• Fluency with common technical terms and content management system terminology is very helpful.
• Knowledge of the following will make you stand out: Analytics concepts, Compliance & security, Jenkins, Email concepts, WCAG/508 compliance, Search technologies, Risk register maintenance, process automation.
• Experience with Rally and Monday.com a plus.
• Strong MS PowerPoint skills desired, as well as the ability to communicate with a broad set of constituencies, both technical and non- technical.
• Preferred Qualification: Passionate about EBSCO products

Our offer to you

Target Annual Compensation Range: $ 74,010 - 105,730. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including

• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
• Retirement Savings Plan
• Paid Parental Leave
• Holidays and Paid Time Off (PTO)
• Mentoring program
• And much more! Check it out here: https://www.ebsco.com/about/benefits

We work hard to embrace diversity, equity and inclusion and encourage everyone at EBSCO to bring their authentic selves to work every day. We have a wide representation of employee resource groups. To learn more, visit https://www.ebsco.com/about/diversity-equity-inclusion

The EBSCO Way

At EBSCO, our culture is defined by ten guiding principles. We put our customers first, and we're always looking for ways to innovate and improve. We make decisions based on facts, communicate openly, and hold ourselves accountable for results. Trust, respect, and care for each other are essential to how we work. Every day, our actions and teamwork shape who we are as a company. To learn more about our culture, visit https://www.ebsco.com/about/culture.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.