Security Officer L1 - job 2 of 2
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This position is client-facing and must communicate clearly and professionally with all clients, employees, visitors, vendors, and contractors.
Provides protection for personnel and company property; may arrange for extra protection for key employees. Ensures implementation and maintenance of security procedures based on policies determined by the Security Management to meet required codes and regulations. Completes incident reports and submits for approval. Assists other teams with tasks in and around the facility to include cleanliness, cardboard removal, and light maintenance. Fulfills duties associated with the Shipping and Receiving Department.
Working at NTT
- Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.
- Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
- Ensures that the client, its associates, and RDC personnel are provided with a safe and professional work environment.
- Investigates, repairs if possible, and reports maintenance and safety conditions.
- Ensures that daily administrative documentation is kept concise and complete at all times.
- Maintains all daily assigned equipment in functional and presentable condition.
- Responds to all requests for assistance relayed by employees or clients; completes various company or client assignments as required.
- Assists in performing and maintaining the Shipping and Receiving tasks.
- Investigates and reports fires, evacuations, hazardous situations/other facility related events. Responsibilities include crowd control and assisting Fire Department/EMS or other officials during these processes.
- Maintains familiarity of Security procedures and policies in addition to Company policies.
- Exposure to investigations involving security related accidents/incidents, interviews witnesses, complaints, and victims; gathers physical evidence and preserves it for future use; completes report and follows up with management as needed.
- Performs other job-related duties as assigned.
- Regular, predictable attendance is essential for satisfactory performance.
- Experience with standard methods, practices, tools and equipment for the security team.
- Knowledge of occupational hazards and safety rules.
- Ability to remain calm in an emergency.
- Knowledge of the Data Center Security Best Practices.
- Excellent customer service skills.
- Strong oral and written communication skills.
- Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.
- Ability to operate in and promote a rigorous process-driven team environment.
- Ability to logically analyze and solve problems.
- Ability to multi-task multiple projects.
- Strong organizional skills.
- Strong command of the English language with the ability to communicate clearly and concisely in both written and verbal methods.
- Ability to work with a flexible schedule as required.
- Strong Team Player.
- Ability to follow instructions.
In addition to the Knowledge, Skills, and Abilities listed above
o Extensive knowledge of NTT security operations standards and procedures to include aspects of electronic access control systems, videon surveillance platform, Matrix, and the integration medhods involving all.
o Demonstrate a master understanding of Shipping & Receiving protocols and exhibit extensive knowledge of the NTT package tracking system.
o Expert knowledge of the access control and monitoring systems’ standard methods, practices, tools and equipment for the security team, including advanced knowledge of Matrix and its interface with access control.
o Expert knowledge of closed circuit television video (CCTV) in order to export and email videos.
o Expert knowledge of occupational hazards and safety rules.
o Demonstrated ability to utilize non-standard programs.
o Demonstrated ability to utilize security systems for reports and investigations.
o Excellent written communication skills for incident reports, emails, and any correspondence with clients.
o Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.
o Demonstrated ability to operate in and promote a rigorous process-driven team environment.
o Demonstrated ability to logically analyze and solve problems.
#GlobalDataCentersCareers
What will make you a good fit for the role?
- High School diploma or GED required.
- Law-Enforcement education or a minimum of 6 months of experience in law enforcement, industrial, governmental, or data center security required.
- Experience in the administration and operation of: access control systems, CCTV systems with digital recording, and photo ID systems preferred.
- Approximately equal amount of time sitting and walking.
- Requires ability to bend, reach and stand for extended periods.
- Able to hear and speak into a telephone and walkie-talkie.
- Close visual work on a computer terminal.
- Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
- Requires ability to lift and carry objects weighing up to 50 pounds.
- Requires the ability to climb stairs and ladders.
- Data Center environment, including outside perimeter and grounds.
- Exposure to all types of weather conditions.
- Exposure to unpleasant fumes and odors.
- Exposure to hazardous work environments.
- Must work on-site; no telecommuting.
- Must carry “Security” certification from the appropriate state agency.
- Must follow PPE (Personal Protective Equipment) guidelines as determined for the position.
- Must wear RDC security uniform and proper footwear and present a professional customer-facing image.
pink. No visible inappropriate tattoos as determined by Security Manager and Human Resources.
- Must be comfortable working in a highly critical, highly confidential, fast paced environment with shifting priorities.
- Must be able to respond to emergency situations at the data center.
- Must be willing to work outside normal business hours, including weekends, late nights, holidays and be part of on-call protocol.
- Must possess a current, valid state-issued Driver’s License.
- CPR/First Aid Certification (can be obtained in first 6 months working for RDC).
This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $18.50 - $23.10 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
By
NTT Ltd.
At NTT , we believe that people are at the center of everything we do, and we look for a high level of service expertise, technical expertise, and intelligence. We also have shared values that are our DNA: Connect, Trust and Integrity. Our vision ...
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