Integration & SCADA Support Engineer

As an Integration & SCADA Support Engineer at Schweitzer Engineering Laboratories, your responsibilities will include assisting customers in automating power system tasks, maintaining and improving your knowledge of power systems and SCADA, and providing reliable technical support through visits, training sessions, and demonstrations. You will also contribute to product specifications and engage in marketing and sales activities, enhancing your expertise in SEL products while fostering positive relationships with clients.

To qualify for the Integration & SCADA Support Engineer position at SEL, candidates should have a bachelor's degree in electrical engineering, computer science, or a related engineering field, along with at least 5 years of experience in power systems automation and communication. Proficiency in SCADA protocols, RTUs, IEDs, and programming will be highly beneficial for success in this role.

At Schweitzer Engineering Laboratories, career advancement opportunities for Integration & SCADA Support Engineers include participating in technical training, taking STEM courses, and enrolling in engineering development programs. With a commitment to employee growth, SEL promotes from within, allowing you to develop your skill set while taking on new responsibilities within the company.

The work environment for an Integration & SCADA Support Engineer at Schweitzer Engineering Laboratories is supportive and collaborative. You will be part of a team of professionals dedicated to innovation and technical excellence. The company culture emphasizes professionalism, integrity, and continuous learning, ensuring a motivating atmosphere that fosters cooperation and personal development.

As an Integration & SCADA Support Engineer at Schweitzer Engineering Laboratories, you can expect competitive pay and a comprehensive benefits package, including an employer-funded stock ownership plan (ESOP), medical, dental, and vision insurance. The company also offers generous paid time off, sick leave, continuous learning opportunities, and various employee wellness programs to ensure a healthy work-life balance.

When discussing your experience with SCADA systems, be specific about the types of protocols you have worked with, such as DNP3, IEC 61850, or Modbus. Share examples of projects you've managed, how you configured devices, and any troubleshooting steps you undertook. Highlighting your problem-solving skills will demonstrate your competency in this area.

To tackle a communication issue in a power system, I would first analyze the symptoms by gathering data and checking if the relevant equipment is operational. Utilizing tools like Wireshark, I would monitor network traffic to identify where the breakdown occurs. After diagnosing the problem, I'd implement the necessary fix and document the process for future reference. This methodical approach will showcase your analytical skills.

In response to this question, you should detail your experience with programming languages such as IEC 61131-3, emphasizing the specific languages you've used, like Structured Text or Ladder Diagram. Discuss any relevant projects where your coding skills led to effective automation solutions. Relating your coding knowledge to practical applications will demonstrate your value as an engineer.

DNP3, or Distributed Network Protocol, is a crucial protocol in SCADA communications. It enables secure and efficient data exchange between devices in a control system. During your answer, elaborate on its advantages, including interoperability, reliability, and its capability to work in diverse environments while ensuring effective monitoring of power systems. This show your understanding of protocols critical to the role.

To ensure effective communication with customers, I focus on clarity and active listening. I take the time to understand their needs and concerns, tailoring my responses accordingly. I also follow up on issues to ensure resolution and provide continuous support throughout our interactions. Highlighting specific examples of successful engagements will illustrate your customer service skills.

When facing the need to learn a new technology quickly, I usually start by accessing all available resources, including documentation, online courses, and peer discussions. I prioritize hands-on experience to solidify my understanding. Sharing a particular instance where this approach led to success will showcase your adaptability and commitment to continuous learning.

Yes, my experience includes configuring various RTUs in real-world applications, focusing on setting up device parameters, integrating them with SCADA systems, and testing their functionality. Be sure to mention specific RTUs you've used and any challenges you faced during the configuration process, illustrating your practical expertise.

In answering this question, express your enthusiasm for the field and your admiration for SEL’s culture and commitment to employee ownership. Highlight how this role aligns with your career goals and your eagerness to contribute to SEL's innovative projects in power systems automation. Demonstrating a personal connection to the company will set you apart as a candidate.

To manage multiple tasks and priorities effectively, I rely on time management techniques such as prioritization and organization. I utilize tools like task lists or project management software to track my responsibilities. Emphasizing your ability to stay focused and adapt when unexpected challenges arise will reflect your competency in a fast-paced environment.

Teamwork is vital in my approach to engineering projects. I believe that collaboration leads to better brainstorming, diverse perspectives, and ultimately more effective solutions. Within a team, I take initiative to communicate openly, listen to others, and contribute to a constructive environment. Sharing a specific example where teamwork led to success will reinforce your commitment to collaboration.