Senior City Manager, Singapore

At Box-It, City teams are the heart and soul of the company. These are the teams that take our global product and localize it to their market to make it successful. In this context, the City Manager role is a rare opportunity to build and shape the future of Box-It team.

As City Manager, your goal will be to shape and drive Box-It growth, delivering an amazing service to our users, while building a sustainable and financially robust business.

What You'll Do:

With your team, you will own the development of your market: marketplace, restaurants & couriers partners, local marketing actions, budget and external stakeholders management.

• Strategy: Own your market by defining business priorities, set bold timelines to reach those goals and take financial decisions

• Lead a local team: We have local teams on the ground that will help you manage your business. That's why we look forward to hiring optimistic leaders: developing these teams while shaping the organization is key to our long term success.

• Develop & Optimize Processes: Box-It is a company that moves fast and does things at large scale. You will help design processes; whether it be prospecting, on-boarding, account management, training, etc. to fuel growth and drive efficiency.

• Local Courier and Restaurant Partners Relations: Grow number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the Box-It system to provide the most reliable food delivery service.

• Data analysis: Box-It wouldn't be Box-It without all of our data! You will autonomously create analyses and dashboards to the team.

• Product Improvement: Actively search for new features which could improve our eaters, courier and restaurant partners' experience on Box-It.

• Work closely with the California Operations Team to implement new processes and products in your city portfolio - and other Territory teams to foster synergies.

What You'll Need:

• 3+ years of experience in a similar operations, strategy or sales role in a fast paced organization will be a plus

• MBA will be a preferred, but not a mandatory requirement

• Strong execution skills and very hands-on person

• Passion for problem solving and setting up long term vision for the region

• Growth mindset to scale up products and new geographies

• Stakeholder management to work with both internal and external partners

At Box-It, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Box-It is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.