Senior Client Associate - job 1 of 3

There has never been a better time to join Flagstar Bank! On March 20, 2023, Flagstar Bank, N.A., the wholly owned subsidiary of New York Community Bancorp Inc., acquired substantially all of the deposits and certain loan portfolios of Signature Bridge Bank, N.A., which now operates as Flagstar.

With this transaction, Flagstar is now one of the largest commercial banks in the country, with a fortress-like balance sheet, strong liquidity, and excellent asset quality metrics. The regulatory approval of the acquisition clearly reflects the strength of the combined institution. Our clients continue to be serviced by their Private Client Group in the same client-centric single-point-of-contact strategy that Signature Bank was known for over the last two decades.

Our employees remain a critical foundation of our organization, with enhanced opportunities for career development, while participating in top-tier benefits plans. Apply today for immediate consideration below!

What you should know about the Senior Client Associate - Officer Role:

Provides personalized banking services to financial institution customers.

Primary responsibilities include:

• Greets clients and potential clients to maintain goodwill and gain additional business.
• Ensures completeness of loan documentation on new account set-up (Personal Lines of Credit, Reserve LOC); may assist with other loan product documentation.
• Responds to client inquiries and requests regarding accounts.
• Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs.
• Oversees accuracy of inputted data with regard to various systems and the written documentation.
• Provides ongoing relationship servicing with current clients to maintain goodwill, including responding to client inquiries and requests regarding accounts.
• Completes Private Client Group operational tasks including invoice payment, private client group daily and monthly reports, monthly audits, etc.
• Monitors general ledger, wire transfers and documentation requirements to ensure accuracy and prevent fraud. Assists in processing wire transfers.
• Promotes and cross-sells other products and services as appropriate to client requirements.

Qualifications:

• High school diploma or general education degree (GED) and one to two years of related experience
• Minimum of 3 years of related banking experience
• Banking in a commercial bank environment
• Financial products, services, compliance (KYC-AML) - required
• Strong interpersonal and communication skills

Compensation:
Flagstar Bank, N.A. offers a base salary in this position with a range of $63,800 - $84,000, dependent on qualifications and experience. In addition, there may be an annual bonus plan that is paid based on merit and performance in the role.

For those candidates applying to locations in San Francisco: Flagstar Bank, N.A. will consider for employment qualified applicants with criminal histories consistent with San Francisco Fair Chance Ordinance and federal laws applicable to Flagstar Bank, N.A.

We are an Equal Opportunity Employer.