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Senior Content Designer (Remote)


Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice. 

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company powering 500k+ appointments per month with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

Headway is looking for an experienced content designer to help build delightful experiences for our users. As the 2nd content designer, you’ll pave the path for content design at Headway and have the opportunity to inform and influence key product and design decisions.  

You will:

  • Own the end-to-end UX content strategy process from ideation to execution across multiple projects.
  • Partner with product, design and engineering to build products from zero to one and help evolve our product vision.
  • Refine concepts and definitions in our system, stitching experiences together with coherent language.
  • Establish and evangelize UX content standards and style guides to help us scale.

You will love this role if you:

  • Have 5+ years of UX content design experience with a portfolio of end-to-end projects.
  • Have a proven track record of cross-functional collaboration with product managers, designers and UX researchers.
  • Know how to collaborate and iterate in Figma.
  • Have a great understanding of user-centric design and design best practices, as well as a knack for explaining your thinking to others.
  • Are empathetic: you are eager to see the world from your users’ perspective.
  • Are energized by ambiguity & consider yourself a self-starter: you love to drive the direction of ambiguous projects.
  • Are motivated by our mission: we are working to solve the biggest problems in mental health care today (access and affordability).

Compensation and Benefits:

  • Salary information is based on a single salary target per role:
  • The starting salary for Sr. Content Designer is $175,960
  • Benefits offered include:
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Unlimited PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com

Headway employees work remotely across the US, with the option to work from offices in New York City and (coming soon!) San Francisco. Headway participates in E-Verify. To learn more, click here.

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CEO of Headway
Headway CEO photo
Andrew Adams
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Headway is building a new mental healthcare system that everyone can access making it easy for therapists to accept insurance and scale their practice.

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November 15, 2023

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