Senior Director, Sales Operations - Remote

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
• As needed, coordinates planning activities with other functions and stakeholders within the firm
• Develops operational planning including quota/ target assignment, account assignment, territory creation, and headcount planning
• Proactively identifies opportunities for sales process improvement
• Develops key performance metrics to measure the activities that have the most significant impact on sales productivity
• Work closely with sales management to inspect sales process quality, identify and prioritize opportunities for improvement; assist with understanding process bottlenecks and inconsistencies and facilitate continuous process improvement
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization
• Implements enabling technologies, including CRM, to field sales team and monitors the assigned sales organization’s compliance with required standards for maintaining CRM data
• Provides assistance and input in the development and administration of sales training and incentive compensation programs
• Other duties as assigned

• 12+ years of experience in sales operations management or a combination of education and experience
• Deep expertise on sales automation and CRM systems
• Excellent verbal and written communications skills
• Ability to analyze complex information and data, translating these findings into actionable deliverables and strategies
• Proficient in business intelligence and reporting tools

Education, Certification and Licenses:

• Bachelor’s degree in Business, Technology, or relevant field
• Post-Graduate degree (preferred)

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Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.