Job details

Senior Employee Services Specialist

Introduction:

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview:

East West Bank is currently seeking a Senior Employee Services Specialist. This position will be responsible for processing employee’s life-cycle transactions, provide administrative and technical support related to employee benefits and responding to HR inquiries from associates.

Responsibilities:

Own new hire onboarding; including composing welcome emails, data entry into HRIS system with a high degree of accuracy, and submitting applicable employee information
Manage employee files and uploading new hire documentation while ensuring compliance
Assist in offboarding process including preparing packet and notifying other business units of the separation in a timely manner
Process the monthly insurance billing and confirms timely and accurate payments
Explain, interpret, and answer questions regarding medical, dental, vision, disability, life, flexible spending plans, 401(k), health savings program, COBRA, HRIS, workers’ compensation, ADA, and/or FMLA to employees
Monitors various HR inboxes and respond to inquiries and escalates to the appropriate team Provide support to associates by responding to questions quickly and with a friendly and helpful approach
Other duties as assigned

Qualifications:

Bachelor's degree preferred and 3-5 years of HR related experience
Excellent verbal, written, interpersonal and customer service skills a must
Ability to work on multiple concurrent tasks, with constant interruptions, and have the ability to work with no supervision while performing duties
Excellent organizational and time management skills to ensure maximum productivity
Impeccable integrity, excellent judgment, and sensitivity to confidential information are essential
Demonstrated ability to drive processes and to deliver high quality HR services
Experience working with iCIMS or UKG Pro preferred
Advanced skills in MS Office including Excel, Word, and PowerPoint

Compensation: The base pay range for this position is USD $27.00/Hr. - USD $37.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

By East West Bank

The mission of East West Bank is to deliver customer-aligned financial and associated services to a diverse customer base. We enhance the value we provide to customers, shareholders, and employees, by consistently delivering solutions that leverag...

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FUNDING

Private

INDUSTRY

Banking & Lending

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Pasadena, CA

DATE POSTED