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Senior Engineer- Search Algorithm

Bloomreach is the world's #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.


Bloomreach is solving one of the digital world's most fundamental problems: helping people instantly find what they need when they need it. We are seeking a distributed system engineer to join our core Search Quality team to help us improve the quality as well as the scalability and stability of our search platform in the cloud. In this role, you'll work with a passionate, versatile, and collaborative team, tackling tough problems as we continue to push our technology forward. Additionally, you'll have the opportunity to influence and implement architectural solutions that will enable us to achieve our goal of being the world's most trusted digital experience platform.

Who you are:

  • You are curious with a desire to understand how the world works and why our semantic search engine is leading the industry
  • You are happy; the work is challenging, but you always put a smile on your face
  • You are honest even if it means having to share bad news or disagree with a team member
  • You are motivated and willing to do whatever it takes to honor your commitment and get the job done
  • You are humble, always open-minded, eager to learn from others, and focus on the we instead of I
  • You are team oriented and find fulfillment working in a highly collaborative team environment with like-minded individuals to drive our business forward

Responsibilities:

  • Scale Bloomreach's Hadoop and Spark-based data processing pipelines - including crawling, parsing, indexing, semantic analysis and language modeling, and analytics - to handle and maintain complex processes in an efficient and reliable way
  • Design and implement core architecture components for new features and improve performance for existing high-traffic, high available data ingestion and search API
  • Build infrastructure, monitoring, and tools to increase automation, improve efficiency of the engineering team while maintaining technical excellence in the code base
  • Develop new heuristic and ML-based algorithms to improve semantic understanding of different content types for better search experience
  • Be in-tune with our customers' technical landscape, anticipating, and building systems that scale with our fast growing customer base
  • Act as a partner to the Solution Architecture team to come up with creative solutions for customers that don't overstep current product or system capabilities
  • Influence and interface with external customer stakeholders by distilling complex technical architectures into easy to understand concepts
  • Steward an extremely high bar of technical excellence for the company

Qualifications:

  • BS/MS degree in Computer Science or related fields
  • 3+ years experience building software solutions in a corporate or startup engineering environment using C++ and/or Java, Python
  • 2+ years experience working with AWS or GCP
  • Extensive background in algorithms and strong software architecture skills
  • Experience with developing and maintaining distributed systems at scale in a production environment
  • Experience with big data and large-scale data processing technologies (e.g Hadoop, Spark, Cassandra, Kafka) a must
  • Experience with open source search engine Lucene, Solr, ElasticSearch a plus

Regional benefits:

  • Health Care including medical, dental, and vision insurance
  • 401k Plan with employer contribution


More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events (summits) twice a year to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
  • We have a friendly atmosphere and motivated colleagues who love what they do.

  • The Bloomreach Glassdoor page elaborates on our stellar 4.5/5 rating.

Personal Development:

  • We have a People Development Program - participating in weekly personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.

Well-being:

  • The Employee Assistance Program - with counselors - is available for non-work-related challenges.

  • Subscription to Calm - sleep and meditation app.

  • We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

Compensation:

  • Stock options are granted depending on a team member's role, seniority, and location.

  • Everyone gets to participate in the company's success through the company performance bonus.

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We celebrate work anniversaries - Bloomversaries!


If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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Bloomreach Glassdoor Company Review
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Bloomreach DE&I Review
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CEO of Bloomreach
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Raj De Datta
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Our mission for the world is to deliver magical & measurable digital experiences for people and businesses. Our mission for our team is to be the most impactful professional experience of one's life.

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DATE POSTED
July 18, 2022

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