Senior IT Change Management & Communications Specialist

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

What We Need:

We are looking for a Senior IT Change Management & Communications Specialist.

In this position, you'll act as a communications consultant to our IT leaders as you plan, develop, and execute a variety of communication projects. It's an exciting time for our IT organization! Not only are we are championing several key strategic initiatives in the coming years, but we're also strengthening our commitment to great internal communication.

We need a change management champion and experienced communications professional to help us meet these challenges. We're looking for someone who thrives on a blend of strategy (planning, consultation, message development) and execution (drafting, design, alignment, deployment).

Responsibilities will include strategic planning for IT communications; crafting effective communications for IT members, business stakeholders, and IT’s technology/service user community; communication deployment; and gathering feedback and success metrics to implement continual improvements.

What You Will Do:

Lead strategic planning for IT communications

• 
  Build relationships with IT leaders and managers to develop an understanding of IT strategy, programs and initiatives, corporate business objectives, and related communication needs.
• Lead and coordinate the communications planning process for key IT programs, processes, and initiatives (often involving multiple stakeholders across a variety of teams).
• Develop communication project plans aligned with stakeholder needs, including project-specific plans, and annual plans for ongoing communication vehicles (newsletters, quarterly member meetings, etc.)

Craft effective communications for IT members, business stakeholders, and IT user community

• 
  Use a variety of communication media (print, electronic, face-to-face, web, and others) to craft deliverables that meet audience needs
• Research, outline, and create content/layout for communication pieces
• Align communication drafts with IT leaders, managers, and other stakeholders

Deploy communications, gather feedback and success metrics, and implement continual improvements

• 
  Coordinate deployment approach to ensure messages reach distributed audience groups
• Collaborate with third-party IT and communications vendors to implement and distribute communications
• Create ongoing feedback channels to measure effectiveness of communication campaigns. Analyze feedback and metrics to recommend and implement continual improvements to communication strategies

What You Have:

Education

• 4-year degree required; the following fields of study are preferred: Business (Marketing, Management), English, Communications, Journalism, or a related field

Experience

• 7+ years experience in marketing or communications, including communication planning, drafting, and deployment. Experience must include ownership of internal communications supporting business strategies. Experience in an IT or related context preferred
• Solid project management experience; skilled at managing multiple deliverables for a variety of projects in a fast-paced environment
• Experience consulting with others on potential communication approaches and identifying strengths and weaknesses of alternate options based on audience needs
• Experience working with senior management during times of organizational transformation and change
• Solid history of taking on larger, increasingly complex communication programs; proven achievements of large-scale communications and change programs
• Familiarity with a broad range of communications technologies and vehicles

What You’re Good At:

• Self-directed and responsive, with high drive and initiative. Thrives with regular leadership collaboration but has minimal need for detailed direction
• Very strong interpersonal communication skills. Ability to engage, influence, and communicate with members at all levels in the organization, verbally and in writing
• Able to communicate technical/complex concepts in simplified terms
• Creative skills, including concept generation and visual representation of complex ideas
• Exceptional writing skills with strong attention to detail
• Strong eye for graphic design, with proficiency in layout (using Adobe InDesign strongly preferred); Photoshop a plus
• Advanced proficiency with Microsoft Word and PowerPoint; proficient with Microsoft Excel

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation’s leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.

How we act today protects how we live tomorrow. Check out our CSR Report here: https://www.hnicorp.com/social-responsibility

Diversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each other’s differences in experiences and ideas to solve problems and better serve our customers. Take a look at our DEI goals here: https://www.hnicorp.com/diversity-equity-and-inclusion

We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com.

We also invite you to visit us at www.HNICorp.com to learn more!