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Senior People Operations Generalist

About Rocket Lawyer

We believe everyone deserves access to affordable and simple legal services.

Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 25 million people create over 50 million legal documents, and get their legal questions answered.

We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!

About the Role

Are you a mission-driven HR professional looking to make a significant impact? We're excited to expand our Global People Operations team at Rocket Lawyer, and we need a Senior People Operations Generalist to help us scale and innovate.

As a Senior People Operations Generalist, you'll be a key contributor, building scalable and automated processes to ensure operational excellence. Your dedication to producing high-quality solutions will assist in managing our Talent throughout their life cycle. From HR transactions to performance management and culture initiatives, your expertise will help shape the employee experience.

Responsibilities

Architect and develop innovative solutions to enhance the team member experience
Oversee the creation and roll-out of educational resources on HR policies, benefits, compensation, and compliance
Conduct regular employment law and benefit audits to ensure compliance with federal and state laws
Maintain strict data accuracy in HRIS and HR systems
Continually iterate and enhance current practices for scalability and automation
Develop and oversee performance management processes, including goal-setting and training initiatives
Partner with finance on payroll processes and data accuracy
Evaluate and improve benefit programs to support our amazing team
Foster a culture of data accuracy and process efficiencies
Ensure compliance with HR practices, regulations, and guidelines
Manage company policies and procedures
Handle HR email inbox and assist with incoming requests
Process US employee leave of absence requests
Assist with various People Operations projects and initiatives

Qualifications

A minimum of 4 years of experience in HR
Bachelor's degree in Human Resources or related field preferred
Experience in examining and re-engineering HR operations and procedures
Experience deploying US leave of absence policies and procedures (CA employment law familiarity is a plus)
Experience with US employment, benefits compliance, and wage laws
Familiarity with information systems used in HR applications (prior BambooHR experience is a plus)
Experience managing projects from inception to completion
Experience in designing and implementing compensation plans and benefit programs (preferred)
Proven ability to work cross-functionally at various organizational levels
Strong interpersonal, communication, and presentation skills
Willingness to travel as necessary

If you're ready to join an inclusive and dynamic team, apply now and let's make a positive impact together!

Benefits & Perks

Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
Unlimited PTO
Competitive salary packages
Life insurance
Disability benefits
Supplemental Optional Life Insurance Benefits
FSA Options Optional
HSA with Company Match
401k program with Company Match
Fertility Assistance and Planning options
Gympass & Classpass fitness platforms
Comprehensive Pet Insurance options
Financial Wellbeing & Student Loan Program access
Access to additional Mental Health & Wellbeing resources
Pre-tax Commuter/Transit Benefits
Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates

Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.

All your information will be kept confidential according to EEO guidelines.

You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.

Rocket Lawyer Glassdoor Company Review

3.7

Rocket Lawyer DE&I Review

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CEO of Rocket Lawyer

Charley Moore

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By Rocket Lawyer

Rocket Lawyer is an online legal technology company based in San Francisco, California and founded by Charley Moore in 2008. We specialize in providing individuals and small to medium-sized businesses with accessible, online legal services.

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