Senior Product Manager, Global Payments (REMOTE)

We are looking for a Senior Product Manager for Payments and FinTech Platform acceleration to significantly increase the experience, stability and scalability of Hotel Engine! You can make a direct customer and company impact with a nimble team on a mission critical part of our platform. The heart of our business is successful and streamlined hotel bookings, so this role will insist on the highest experience standards for the booking process, while also thinking big about the future, analyzing the value of strategic partnerships and thinking critically about simplicity for scale!

Our ideal candidate will provide expertise in Payments or Checkout technology, delivering horizontal platform features in coordination with other product teams, customer data security, and deep knowledge of the competitive Payments landscape. This role will report directly to our Director of Product - Fintech. If you have solved customer Payments/Checkout problems, brought stability to a Payments platform and managed critical and challenging strategic partnerships, we want to talk with you about making a difference at Hotel Engine!

Here's what you'll do:

• Serve as the product owner/product manager working with domestic Engineering and design teams to build new features for our customers.
• Identify opportunities to drive the business forward and partnering cross-functionally with other product teams to deliver the best customer experience.
• Maintain a prioritized product roadmap, with a ranked backlog based on end-user needs, while managing urgent stakeholder requests.
• Participate in and lead various aspects of the product development process including daily stand-ups, reviewing customer feedback, requirements gathering, user acceptance testing, demoing product, and whatever needs to be done to ensure successful deployment
• Own the success of your product features by monitoring success through KPIs and customer behavior data to inform future product iteration to continually drive successful performance.
• Act as the expert for all product metrics in your area of ownership including tracking daily trends, modeling impact of new features, performing deep-dive analysis and understanding the competitive landscape.
• Effectively communicate with design, engineering, leadership, and other relevant stakeholders to ensure alignment and meaningful collaboration.
• Deliver product demos that communicate product value proposition, features, and benefits for customers.

Here's what we're looking for:

• 5+ years' of Product Management experience, ideally in Agile practices such as Kanban and Scrum
• Experience in managing a multi-currency payments platform
• Solid understanding of how web applications work and current technologies. You do not need a coding background, but you should understand how the pieces fit together
• Proven track record of driving the product development process from beginning to end which includes user story definition, refining, commitment, and delivery
• Demonstrated data-driven decision-making skills
• Ability to identify and extract product data from multiple different locations (product analytics tools, BI tools, directly from a database, etc.)
• Ability to both think strategically about the direction of a product, while at the same time not being afraid to roll your sleeves up and get in the weeds of executing on that strategy
• Experience with owning and managing product features once delivered, including iterating on MVP and scaling up successful launches
• Excellent partner management and communication skills
• Thrive in situations where one must efficiently make sense of chaos
• Ability to work independently with minimal guidance in a rapidly changing environment
• Ability to move quickly and make decisions with limited information, but also recognize when the wrong decision was made and pivot quickly
• Effective facilitation skills, tenacious and strong-willed in your approach to drive alignment, focused on business results

Cash Compensation:

• In addition to a compelling equity package, a reasonable expectation of total cash compensation for this role is about $138,000-$172,000/year (made up of base plus bonus). Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.