Senior Project Manager

The Company

The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Gentrack provides utilities across the world with market leading products and services to drive their transformation. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we’re helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to manage complexity, deliver exceptional customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one close team of passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners and each other. Our core values are:

• Respect for the planet
• Respect for our customers
• Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers, outside of work we are musicians, travel fanatics, artists, sailors, family folk, environmentalists and sport lovers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a people-centric business.

The Opportunity

We’re looking for a Senior Project Manager with at least five years commercial experience to join our UK business. You’ll be part of a global Customer Success organisation, with the opportunity to share your skills with lots of other teams, both locally and globally.

You’ll care deeply about meeting the needs of our customers by learning our business and understanding the value of the Product you will deliver. You’ll achieve this though active contribution and collaboration with scrum team members, Engineering Managers, Customer Success Managers, Client Business Executives Product Managers, and other supporting specialists.

What will you do?

Joining our clever team of Project Managers and wider technology experts, you’ll add huge value through your passion for delivering software projects to an exceptional standard. Fronting the relationship with our clients you’ll manage the project and project team. You’ll be skilled at keeping a lot of plates spinning at the same time, able to successfully manage change, issues and risks throughout the project life cycle. Day to day you will:

• Manage the four essentials: delivering on time, on budget, to scope and of high quality that meets customer needs
• Be a trusted partner to our clients.
• Demonstrate strong leadership and motivation skills, helping galvanize the team to effectively deliver on project milestones.
• Build and maintain strong relationships ensuring customer expectations are managed.

Required Skills & Experience

• A proven background in Agile software delivery project management with 5+ years’ experience delivering projects into complex environments, often within a portfolio and with multiple dependencies and using processes such as Scrum
• Experience in complex Data Migration programmes with knowledge in various Migration methodologies to advise and guide clients on best practice
• Effective internal and external stakeholder management with the ability to form and cultivate relationships at a strategic level
• Proven experience of working with System Integrators
• Proven experience of working with offshore teams
• Advanced knowledge of core project management competencies such as project planning, risk and issue identification and management, financial management, scope and change management, stakeholder management.
• A high numerical aptitude, with the ability to accurately forecast monthly revenue, monthly financial reporting and generating timely accurate client invoicing.
• Ability to support Sales initiatives including
  • Responding to RFI’s,/RFP’s with regard to Implementation and Transformation
  • Preparing resource and delivery profiles to inform proposal costings
  • Preparing and participating in Sales presentations
• Project Management certifications under your belt along the lines of Agile PM, PRINCE2 or PMI
• Knowledge of utilities markets (water or energy) is strongly preferred
• Self-motivated and able to manage your workload effectively.
• Attention to detail
• Excellent written and spoken English
• A genuine desire to lift those around you and an unbridled enthusiasm to encourage operational excellence.

Attributes we value

• An optimistic outlook on life, common sense and a sense of humour
• Good energy, sound judgement and determination to achieve
• Excellent relationship management and interpersonal skills (both verbal & written)
• Ability to freely give and receive positive and constructive feedback
• Ability to creatively solve problems
• High attention to detail without getting stuck on perfection

Other helpful skills:

• Understanding of the energy industry, including key companies.
• Experience working in tech or for a software vendor.

This role is in the detail, end-to-end and hands on. You’ll need to be a self-starter with knowledge, ideas and the ability to inspire others. At this stage, alongside the growth of the company you will need be engaged with the specifics of your function, providing strategic solutions as well as handling coordination as our business grows. If working in a small team across strategy and delivery to drive high impact and growth is your happy place – you will fit right in to our family.

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