Senior Records & Information Analyst

The Senior Records & Information Analyst works on our Digital Warehouse team and is instrumental in supporting enterprise content system usage, records, and information management requirements including processes, governance, and employee training for document collection, storage, controlled access/retrieval, archives, and disposal.

The Senior Analyst ensures control of records, standardization of content, and quality control, in compliance with external and organization-specific regulations and standards, thus supporting business in remaining compliant with audits, inspections, divestitures, litigation activities and document protection. Also, enables effective cataloguing and findability of content & knowledge through a customized taxonomy.

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Responsibilities

• Facilitate effective and efficient business processes for NYPA’s business records and information in accordance with NYPA’s records and content management policies.
• Develop and deploy enterprise-wide information management solutions in support of NYPA’s strategic initiatives.
• Lead major records, library or content management initiatives or projects for internal NYPA customers to support NYPA’s digital transformation.
• Provide senior-level technical support and problem-solving expertise to team members, to facilitate and maximize efficient and effective business practices.
• Under general direction, responsible for the lifecycle of physical and electronic content and records, and the supporting policies and procedures.
• Assist with the development of controlled vocabulary or Taxonomy for use in NYPA systems
• Design and conduct usability studies, for all internal NYPA information sites.
• Support the corporate library with NYPA facing integrations.
• Evaluate business processes and requirements and create seamless workflows to capture records and manage content. Document these processes for others to follow.
• Develop programmatic ways to capture metadata and other valuable data to support records compliance.

Knowledge, Skills and Abilities

• A strong understanding of content management principles, approaches and solutions and demonstrated application
• Working knowledge of basic programming languages (such as Visual Basic, SQL, HTML, or basic AI) and basic intranet design.
• Ability to work effectively with all levels of the organization
• Demonstrated strong experience with state-of-art electronic filing and content management systems
• Strong organizational, leadership, consulting, change and project management skills; ability to prioritize and manage a project from conception to completion, including working with end users to define their procedures for records retention.
• Demonstrated strategic, systematic, analytical and conceptual thinking.
• An understanding of New York State and Federal laws and regulations and how they impact the Utilities industry and the requirements for management of utility and New York State agency records, including those in electronic media.
• Ability to communicate work assignments to subordinates and ensure that assignments are completed on time and orderly manner.
  

Education, Experience and Certifications

• Bachelor’s degree required. Masters of Library and information sciences preferred.
• Minimum 5 years’ experience in the Information Library and Records Management field.
• Professional certification, such as Certified Records Manager (CRM) or Masters of Library Science preferred.

Physical Requirements

• Ability to lift boxes weighing 20 lbs, reach and bend to retrieve and return files on shelves.
• Ability to travel 15 % of the time, to NYPA’s locations, at the career and senior/lead level