Senior Sales Engineer

At Hopin, we’re reimagining events. Our mission is simple: we exist to make the world feel closer. 

Founded in 2019, Hopin brings brands and communities together around highly interactive and engaging experiences. We believe that people should have access to the conversations, moments and ideas they care most about, no matter where they are. Through our highly scalable platform, participants are able to learn, engage, and connect from anywhere in the world. 

Hopin started as a virtual events solution but we have since meaningfully expanded our offering from virtual events to hybrid and in-person events, as well as video and workplace collaboration products. This growth has been fueled by a series of strategic acquisitions, including: Boomset - an all-in-one event management platform; Attendify - advancing Event Marketing products; StreamYard - unveiling a video production Studio; video hosting service Streamable and video technology company Jamm.

Listed as one of the 2021 Fast Company Best Workplaces for Innovators, Hopin has scaled to 800+ employees working remotely across 47 countries. Valued at $7.75B, Hopin raised a $450M Series D round of financing and is backed by top tier investors, including Arena Holdings, Altimeter Capital, Adam Street Partners, Untitled Investments, XN Capital, Andreessen Horowitz, DFJ Growth, General Catalyst, GIC, IVP, Northzone, Salesforce Ventures, Slack, Temasek and Tiger Global.

The Role

Hopin’s Sales Engineers will work closely with our Sales team to support customers through design, implementation and production deployment of our platform. You will be part of a team of technical experts who are critical in helping our customers realize their virtual and hybrid event transformation. As a Senior Sales Engineer you will create valuable partnerships with leaders within sales teams and be their trusted adviser for all things technical.

As more people participate in Hopin Events around the world, our demand continues to grow every month. Your mission will be to advise and work closely with our Sales and Customer Success teams to ensure that we take care of our global accounts. We are looking for a self-starter that can excel in a high pace environment, and be successful in dealing with ambiguity.

Ideal candidates will have sales engineering experience at a SaaS business where they had to deal with a high velocity sales motion. You need to be comfortable being uncomfortable sometimes. Prior startup experience is strongly preferred.

Responsibilities

• Take ownership of all aspects of Sales Opportunity validation from a technical perspective
• Provide strategic and tactical advice to your Sales teammates and become a trusted advisor for the Sales team and our Customers
• Work collaboratively with the Sales team to ensure that our Product team receives relevant feedback from our Customers
• Work collaboratively with GTM partners on building out our Knowledge Base and ensuring that we have the best internal and external enablement material

About You

• Excellent sales engineering experience; preferably in SaaS environments
• You are passionate about Hopin and our mission, 
• Solid grasp of the Customer Journey and have experience working cross-functionally with GTM, Security, Legal and Customer Success teams
• You are able to demo and present technical solutions to a variety of stakeholders and customers
• Very consultative and able to operate as a partner to internal and external teams
• Familiarity with platform integrations, enterprise security, and ability to understand technical limitations of our platform
• Strong understanding of how to operate in an enterprise SaaS sales team environment
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The Offer

• Fully remote, global team
• Flexible schedules
• Laptop assigned, Mac or Dell (Windows)
• Health Insurance Support
• Parental Leave
• $1000 USD for Home-Office Set up
• $100 USD monthly remote work stipend
• $1500 USD for Learning & Development

Where and How We Hire

Being a remote company enables us to hire the best talent around the world. We can engage with you in any of our jurisdictions listed below, all you need to do is demonstrate the legal right to work and be physically present in that country. Some roles may have specific workforce location requirements which will be noted on the job description.

• Entity: Canada, Germany, UK, USA
• Employer of Record: Ireland, Spain, Portugal, Australia
• Full Time Contractor (Self Employed): Argentina, Belgium, Bulgaria, Costa Rica, Denmark, Estonia, Honduras, Hungary, Jamaica, Kenya, Lithuania, Nigeria, Poland, Romania, Sweden, Switzerland, Turkey, U.A.E., Uruguay

At Hopin, we're committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn't just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.