Job details

Senior Software Engineer, Backend (Schedule Engine)

Ready to be a Titan?

As a senior member of the ServiceTitan Engineering team, you’ll be responsible for design, implementation, and operation of a distributed dynamic capacity planning engine that enables thousands of Home Services contractors to schedule tens of thousands of service calls every month to hundreds of thousands of residential properties across the US and Canada, either online or via our Live Services offerings.

What you'll do:

Deliver a scalable, reliable solution to a complex business problem.
Own applications that are critical to the success of our customers and our business.
Partner with engineering leaders across teams to drive our vision for backend technologies and lay the foundations for long-term technical excellence.
Collaborate with world-class engineering, product, and design teams-you'll have the opportunity to learn from a wide variety of experiences and, of course, to share your own.
Grow your expertise and fluency with core pieces of technology across the entire application stack.

What you'll bring:

You have 4+ years of experience building scalable web applications with large volumes of data.
You have experience working across different parts of the tech stack including the API layer and backend.
You take pride in both delivering delightful user experiences and in championing technical excellence.
You enjoy working on GitHub repos which are setup for CI/CD, automated testing, and care about code coverage.
You're excited to work collaboratively within engineering and across functional teams. You value mentorship and enjoy helping the engineers around you grow.
You’re eager to contribute your ideas and experiences to help us continuously improve as a product and as a company

Nice to have:

Experience working with Snowflake and PostgreSQL.
Previous experience with or deep understanding of automated capacity planning principles.
Sound understanding of secure coding practices e.g. OWASP Top 10 and of security throughout the Software
Experience working on one or more technologies common in our platform including node.js, express, TypeScript with mongoDB. Our infrastructure is hosted by AWS and runs on Kubernetes/EC2.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $124,000 - $178,000. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan Glassdoor Company Review

3.4

ServiceTitan DE&I Review

3.8

CEO of ServiceTitan

Ara Mahdessian

Approve of CEO

By ServiceTitan

ServiceTitan is the world’s most impactful vertical SaaS company headquartered in California. Our platform delivers a seamlessly integrated experience that enables thousands of business owners to accelerate growth, drive operational efficiencies.

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