Senior Technical Program Manager

Senior Technical Program Manager

We are looking for an experienced program manager to be a force multiplier for our engineering team's efficiency, identify and tackle hard technical challenges in a cloud-first world, and provide leadership across key initiatives and projects across the company. This is a rare opportunity to land a key leadership role in a fast-paced growing company in the exciting fin-tech space.

Description

In this highly technical and cross functional role, you will work collaboratively across multiple independent internal teams and disciplines to ensure timely high quality execution of new products and features. Our products reduce online payment fraud to world-class levels that have high impact within the online payments industry. Reporting into the engineering organization, you will have high visibility into the most senior levels of Engineering and will represent various teams and projects for senior management on a regular basis. You will be asked to understand highly technical concepts, designs, and implementations in nature. You understand the criticality of mission-critical services and know how to deliver results to exceed expectations around project organization, execution, quality, and monitoring. No challenge is too big. More specifically, you will:

• Foster and maintain high levels of trust across a wide array of disciplines and teams
• Support execution of long-range planning and deliver on the team's core objectives and key results
• Support building a product execution strategy, including co-development approach with other engineering, support, sales, marketing, and customer experience teams
• Take ownership of internal and external customer dissatisfaction and find a path to resolution, earning customer trust in the process
• Drive an atmosphere of engineering excellence, ensuring that all processes are followed to drive delivery of projects and key results
• Work alongside technical leadership and product management to advise engineering teams and other key stakeholders on projects and initiatives

Qualifications

• 5+ years of of Program/Technical Product Management experience
• 1+ years experience building and monitoring cloud services
• Excellent cross-discipline leadership and collaboration
• Ability to gain trust and build relationships with internal and external stakeholders
• Comfortable leading with and making decisions based on data and metrics
• Experience defining, measuring, innovating and driving development in cloud software products and system
• Excellent written and verbal communication skills. Ability to communicate business problems, alternatives, and product strategy
• Ability to concisely frame problems and propose simple solutions
• Bachelor's degree or equivalent work experience
• Direct experience across multiple cloud platforms, a plus

#LI-Remote

(Colorado and New York City only*) Minimum salary of $145,000 + bonus + equity + benefits. Our salaries are determined by role, level, and location. The salary minimum displayed on each job posting reflects the minimum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Benefits in our US offices:

• 4-day workweek
• Discretionary Time Off Policy (Unlimited!)
• Mental wellbeing resources
• Dedicated learning budget through Learnerbly
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag