Job details

Senior Workplace Support Specialist - Washington, DC

Are you a passionate innovator looking to harness the power of technology to do more good? You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.

As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.

Role Summary

The Senior Workplace Support Specialist is responsible for assisting with day-to-day operations and maintaining an organized, best-in-class work environment.

We are looking for a collaborative, energetic self-starter who will thrive in situations where they can interact with and help people.

As a member of the People Team, the Senior Workplace Support Specialist partners with peers to share experiences and brainstorm new ideas to ensure consistency of brand and culture among our offices. In addition, the Senior Workplace Support Specialist assists with planning and executing events that drive employee engagement, morale, and company culture.

What You’ll Do

Manage the front reception desk, office operations and be the first impression for our guests, clients, vendors, and employees
Assess the daily and future needs of the office in order to deliver a consistent experience that demonstrates our core values; handle customer complaints and inquiries
Coordinate the office’s general cleanliness while ensuring office supplies are stocked by anticipating requirements; place and expedite orders
Arrange local events, luncheons while serving as the main point of contact for all deliveries, incoming and outgoing mail
Assist with planning and executing events that drive employee engagement, morale and company culture, including Culture and Diversity Committee projects
Help with various administrative functions that support our onsite employee group and other HR functions
Develop and implement office policies and procedures in partnership with the Workplace Experience Team
Handle sensitive and confidential information with discretion
Conduct security patrols and checks of the premises; respond to security incidents and emergencies

What We’re Looking For

1+ years of HR-related experience, preferably with high-growth, fast-paced organization
1-2 years of experience in Workplace role
Excellent interpersonal and customer service skills; you are proactive, a teammate with a proven ability to multitask and prioritize
Strong organizational and communication skills; capacity to work independently in an office environment
Experience coordinating/supporting event planning and logistics

Compensation

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.

US base salary range: $49,000 - $88,100

Our Culture:

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Our comprehensive and competitive benefits include:

Generous Flexible Time Off (FTO) Policy
Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
Up to 15 paid company holidays including some commemorating social justice events and self-care
Paid volunteer time
Resources for savings and investments
Paid parental leave
Paid sick leave
Health, vision, dental, and life insurance with additional access to health and wellness programs.
Opportunities to learn, develop, network, and connect

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.

Social Solutions Glassdoor Company Review

3.4

Social Solutions DE&I Review

No rating

CEO of Social Solutions

Mark Layden

Approve of CEO

By Social Solutions

Unrivaled technology: To provide the industry’s best technology and data solutions to measure and impact social change.Improved outcomes: To lead and advance the ability to measure and optimize outcomes.Community impact: To enable communities to d...

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INDUSTRY

Computer Hardware Development

TEAM SIZE

201-500

LOCATION

Hybrid, based in Austin, TX

DATE POSTED

August 4, 2023