Field Operations Support Assistant (Part-Time)

JOB RESPONSIBILITIES• Prepares death certificates, prayer cards and related documents• Completes required permits and or certificates• Prepares and processes Veteran’s Paperwork• Prepares marker monument placement paperwork• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules• Prepares and distributes daily schedules, reports, and documents• Receives and processes payments and contracts• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers• Orders office supplies• Oversees the processing of installation orders to grounds and maintenance departments• Processes accounts payable transactions• Assists with the preparation of obituaries• Assists Location Management, Sales, Family Service Counselors and payroll as needed• Acts as backup to Receptionist• Greets family members and friends• Communicates client family’s needs promptly and accurately to the appropriate staff member• Conveys a sense of concern and empathy with client family members at all times• Responds to customer inquiries via telephone, internet and in person• Maintains professional and cooperative relationships with county clerk, medical examiner and physiciansMINIMUM REQUIREMENTSEducation• High School or equivalentExperience• 1 - 2 years of experience in an office clerical or customer service capacity required• Experience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & Abilities• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience• MS Office Suite experience preferred• Basic mathematics skills required• Good verbal and written communication skills• Strong organizational skills and detail oriented• High level of compassion and integrity• Ability to maintain confidentialityCompensation:Salary: $18.00Benefits:Part-time associates working an average 20 hours a week may be eligible for 401(k).Company DescriptionWho we are. What we do.We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.CI” refers to Service Corporation International and its affiliates.SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.