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Energy Sector Senior Enterprise Account Executive (Client Director)

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%
  • Fluent in German and English
  • Proven experience working in the energy sector or with energy clients (e.g., Uniper, EnBW, E.ON, RWE)

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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What You Should Know About Energy Sector Senior Enterprise Account Executive (Client Director), ServiceNow

At ServiceNow, we're on an exciting journey to redefine how organizations work, and we're looking for an Energy Sector Senior Enterprise Account Executive (Client Director) to join our team in Frankfurt, Germany. In this role, you'll play a critical part in driving new business sales revenue from our innovative SaaS license model. You'll be at the forefront of developing meaningful relationships with C-suite professionals, including CFOs, CIOs, and COOs, across various industries. Your mission? To provide a consultative approach, guiding potential clients on how our intelligent cloud-based platform can elevate their operations and IT strategies. With a responsibility for account and territory planning, you'll leverage your extensive background in sales to identify and pursue new opportunities, orchestrating a strategy that aligns with our clients' needs. You'll work tightly with a broad virtual team, encompassing Solutions Consultants, Success resources, and Partners, ensuring that we deliver the best outcomes for our customers. If you have over a decade of experience in software sales, insight into the energy sector, and a knack for building trust with clients, this position could be the perfect fit for you. We embrace diverse backgrounds and experiences, inviting candidates to think big and be innovative. Join us in our mission to make the world work better for everyone!

Frequently Asked Questions (FAQs) for Energy Sector Senior Enterprise Account Executive (Client Director) Role at ServiceNow
What does an Energy Sector Senior Enterprise Account Executive do at ServiceNow?

As an Energy Sector Senior Enterprise Account Executive (Client Director) at ServiceNow, you'll focus on generating new business sales revenue through our SaaS licensing model. Your role entails establishing and maintaining relationships with C-suite customers, understanding their IT needs, and aligning them with our solutions to make their operations more efficient.

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What qualifications are needed for the Energy Sector Senior Enterprise Account Executive position at ServiceNow?

To qualify for the Energy Sector Senior Enterprise Account Executive role at ServiceNow, you should have over 10 years of sales experience, particularly in software or solutions-related environments. Proficiency in both German and English, alongside experience with energy clients, is crucial for success in this position.

Join Rise to see the full answer
How can I be successful in the Energy Sector Senior Enterprise Account Executive role at ServiceNow?

Success in the Energy Sector Senior Enterprise Account Executive role at ServiceNow comes from building strong relationships, recognizing client needs, and effectively collaborating with a virtual team. Understanding the overall IT landscape and promoting a customer-centric approach will also help you thrive.

Join Rise to see the full answer
What kind of traveling is expected for the Energy Sector Senior Enterprise Account Executive position at ServiceNow?

The Energy Sector Senior Enterprise Account Executive role at ServiceNow requires a willingness to travel up to 50%. This travel will mainly involve client meetings and field-based sales activities to foster relationships with potential customers.

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Can I apply for the Energy Sector Senior Enterprise Account Executive role if I don’t meet every qualification?

Yes! At ServiceNow, we value inclusivity and encourage candidates to apply even if they don't meet every qualification for the Energy Sector Senior Enterprise Account Executive role. Unique experiences are highly regarded and considered an asset to our diverse team.

Join Rise to see the full answer
What is the work environment like for the Energy Sector Senior Enterprise Account Executive at ServiceNow?

The work environment for the Energy Sector Senior Enterprise Account Executive at ServiceNow is flexible and dynamic. We promote a trust-based culture that allows team members to work remotely or in the office, accommodating diverse working needs and arrangements.

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How does ServiceNow foster diversity and inclusivity for the Energy Sector Senior Enterprise Account Executive position?

ServiceNow actively promotes diversity and inclusivity across all roles, including the Energy Sector Senior Enterprise Account Executive position. We welcome candidates from varied backgrounds and experiences, believing that diversity enriches our team and enhances our innovative approaches.

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Common Interview Questions for Energy Sector Senior Enterprise Account Executive (Client Director)
Can you describe your experience in sales in the energy sector?

When discussing your sales experience in the energy sector, focus on specific achievements, such as key clients you've worked with, sales targets you've met or exceeded, and how your understanding of the energy market has driven results for your clients.

Join Rise to see the full answer
How do you approach building relationships with C-suite executives?

In answering this question, illustrate your relational approach, emphasizing the importance of understanding their business needs and your ability to offer tailored solutions that address their challenges. Sharing examples can help to make your point clearer.

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What strategies do you use to identify new business opportunities?

Your response should detail your methods of researching potential clients, analyzing market trends, and leveraging networking opportunities. Highlight tools or technologies you utilize to keep track of industry shifts and prospect companies.

Join Rise to see the full answer
How do you handle objections from prospective clients?

Discuss specific techniques you use to overcome objections, such as active listening to fully understand client concerns, empathy in your approach, and providing data-backed responses that align with their needs. Share an example if possible.

Join Rise to see the full answer
Describe a time you helped a client achieve success with your solution.

Illustrate a case study where your input led to a successful outcome for a client. Focus on the challenge they faced, the SolutionNow products you implemented, and how that positively impacted their operations or KPIs.

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How do you collaborate with internal teams to drive sales?

Your answer should emphasize your ability to communicate effectively with Solutions Consultants, Success resources, and marketing teams, showcasing how such collaborations contribute to successful sales strategies and client satisfaction.

Join Rise to see the full answer
What role does customer feedback play in your sales strategy?

Highlight the significance of customer feedback in refining your sales approach. Discuss how you collect feedback, analyze it, and incorporate it into your strategy to enhance your relationship with clients and improve service delivery.

Join Rise to see the full answer
How do you keep yourself motivated during challenging sales cycles?

Explain your personal motivation techniques, such as setting small, achievable goals, celebrating wins, or seeking mentorship and support from peers. Sharing personal anecdotes can illustrate your resilience and determination.

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What tools do you use for account management?

Discuss the various tools and technologies you utilize for account management, such as CRM systems for tracking interactions, or project management software that helps you organize and prioritize tasks effectively. Mentioning familiarity with ServiceNow can be a plus.

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Where do you see the future of the energy sector heading?

Provide insights on trends and innovations you see shaping the future of the energy sector, such as sustainability initiatives, technological advancements, or shifts in regulatory landscapes. Ensure that your response aligns with ServiceNow’s mission.</li>

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 27, 2024

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