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Enterprise Account Exec - Insurance

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • 7+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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What You Should Know About Enterprise Account Exec - Insurance, ServiceNow

At ServiceNow, we are on a mission to make the world of IT work better for everybody, and we need enthusiastic professionals like you to help us drive that change as an Enterprise Account Executive - Insurance! Based in our Strata Building in Staines, United Kingdom, you will play a vital role in bringing our innovative AI-powered solutions to the insurance sector. With a focus on generating new business through our SaaS licensing model, you’ll leverage your expertise to connect with executive-level decision-makers, including CFOs, CIOs, and COOs, building trusting relationships that lead to sales success. Your day-to-day will involve meticulous account planning, thorough research on prospect customers, and engaging directly with clients to understand their unique needs. You’ll collaborate with a dynamic internal team of Solutions Consultants, Success resources, and marketing professionals to create comprehensive account strategies that align with our clients' IT roadmaps. If you have at least 7 years of sales experience in a software or solutions environment, thrive in a team-oriented culture, and have a knack for problem-solving, we encourage you to make the leap and apply to join our diverse and inclusive workforce at ServiceNow. Let's work together to shape the future of IT in the insurance industry!

Frequently Asked Questions (FAQs) for Enterprise Account Exec - Insurance Role at ServiceNow
What skills do I need to be an Enterprise Account Executive - Insurance at ServiceNow?

To thrive as an Enterprise Account Executive - Insurance at ServiceNow, candidates should possess strong sales skills with at least 7 years in software or solutions sales experience. Additionally, establishing trusted relationships with clients and understanding complex IT needs are crucial aspects of the role.

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What does the recruitment process look like for the Enterprise Account Executive - Insurance position at ServiceNow?

The recruitment process for the Enterprise Account Executive - Insurance at ServiceNow typically includes multiple rounds of interviews, focusing on your sales experience, strategic thinking, and ability to work collaboratively with a team to drive business results.

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What are the advantages of working at ServiceNow as an Enterprise Account Executive - Insurance?

Working as an Enterprise Account Executive - Insurance at ServiceNow provides you with the opportunity to engage with C-suite clients while being part of a forward-thinking organization that values innovation, inclusivity, and teamwork. You'll also have access to cutting-edge technology and diverse professional development opportunities.

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Can I apply to be an Enterprise Account Executive - Insurance even if I don’t meet all the qualifications?

Absolutely! ServiceNow values diversity and unique experiences, encouraging all interested candidates to apply for the Enterprise Account Executive - Insurance role, even if they do not meet every single qualification listed in the job description.

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What is the working environment like for the Enterprise Account Executive - Insurance at ServiceNow?

The working environment for the Enterprise Account Executive - Insurance at ServiceNow is collaborative and flexible. We embrace modern work personas, allowing for various work arrangements that empower you to perform your best while maintaining a healthy work-life balance.

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How does ServiceNow support career growth for the Enterprise Account Executive - Insurance role?

ServiceNow is committed to employee development, providing various resources and programs aimed at professional growth. As an Enterprise Account Executive - Insurance, you'll have access to mentorship, training, and career advancement opportunities tailored to your aspirations.

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What will my key responsibilities be as an Enterprise Account Executive - Insurance at ServiceNow?

As an Enterprise Account Executive - Insurance at ServiceNow, your key responsibilities will include developing strategic account plans, identifying client needs, managing the sales cycle, and collaborating with internal teams to create value-driven solutions for your clients.

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Common Interview Questions for Enterprise Account Exec - Insurance
Can you describe your approach to building relationships with C-suite clients?

When building relationships with C-suite clients, it's essential to understand their business needs and provide tailored solutions. I focus on actively listening to their challenges and being a trusted advisor by offering insights on how our products can drive value.

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How do you prioritize your sales pipeline as an Enterprise Account Executive?

I prioritize my sales pipeline by categorizing leads based on their potential value and timing. I use data analysis to assess which opportunities align best with our strategic goals, ensuring I dedicate my efforts toward deals that offer the highest impact.

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What strategies have you found effective in overcoming objections during the sales process?

Effective strategies for overcoming objections include listening actively, empathizing with the client's concerns, and providing data-driven solutions that address their specific issues. I often share success stories from similar clients to showcase the potential benefits.

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Can you walk us through a successful sales deal you closed and what made it successful?

One successful sales deal involved deep collaboration with the client to understand their IT roadmap. By engaging various stakeholders and aligning our services with their strategic objectives, we were able to secure a long-term contract that benefited them significantly.

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How do you leverage resources within your team to enhance your sales efforts?

Leveraging team resources starts with clear communication about the specific needs of the prospect. I engage Solutions Specialists and Success resources to support presentations and follow-ups, ensuring a cohesive and impactful sales message.

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What metrics do you track to measure your sales performance?

I track key metrics such as sales growth percentage, average deal size, customer retention rate, and the length of the sales cycle. This data helps me understand my performance and areas for improvement to achieve targets.

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Describe a time you had to work with a difficult client. How did you handle it?

In a previous role, a client had conflicting requirements. I focused on open communication and transparency, conducting regular check-ins to clarify expectations. This approach not only resolved their concerns but also strengthened our relationship.

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What do you consider the most important aspect of the sales process?

The most important aspect of the sales process is building trust. Establishing trust with clients leads to better communication, stronger relationships, and ultimately, successful deals. I always aim to position myself as a partner rather than just a vendor.

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How do you stay informed about industry trends and your competitors?

I stay informed by subscribing to industry publications, attending conferences, and engaging with thought leaders in the field. I also utilize tools that provide insights into competitors' activities to ensure my strategies remain relevant.

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Why do you want to join ServiceNow as an Enterprise Account Executive - Insurance?

I am drawn to join ServiceNow due to its reputation as a leader in IT transformation. I’m excited about the opportunity to help clients navigate their challenges while being part of an innovative and diverse team that values collaboration and inclusive practices.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 29, 2024

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