Job details

Sr Inspire Value Consultant

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Role Overview: Seeking a specialist passionate about understanding business challenges and driving impactful solutions. Engage closely with field organization, translating their goals into strategic recommendations and practical, tech-enabled solutions.

Role Responsibilities:

Strategic Customer Engagements: Support strategists to conduct discovery workshops, understand customer business objectives, challenges, and industry trends.
Solution-Oriented Analysis: Develop strategic recommendations tailored to customer goals, grounded in industry best practices and go-to-market insights.
Impact-Driven Deliverables: Create business cases, roadmaps, and value propositions that help clients understand the full potential of solutions, driving alignment and action.
Enhancing Advisory Services with Technology: Identify opportunities to integrate practical automation solutions into advisory work, making recommendations more efficient and actionable.
Value Realization & Validation with Data & AI: Support data-driven decision-making and validate value realization by using accessible AI tools (e.g., ChatGPT) and simple automation solutions to analyze and present data meaningfully.
Thought Leadership & Industry Engagement: Contribute to the team’s consulting methodologies and frameworks, keeping them current with industry trends.
Empower Sales & Consulting Teams: Share consulting insights and approaches with internal teams, enabling a strategic approach to customer engagements.

Qualifications

Qualifications:

Experience: Approx. 5 years in business consulting with exposure to enterprise solutions, automation, Generative AI and automation tools. Computer Science / AI engineers preferred.
Industry Expertise - Skills navigating processes and experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred.
Consulting & Analytical Mindset: Strong analytical skills, experience with financial modelling and business case development, and a consultative approach to solving complex problems.
Interest in Technology: Practical understanding of how automation and data insights can enhance consulting work, with familiarity in Python or other scripting tools preferred.
Effective communicator: Proven skills in public speaking, meeting facilitation, and document preparation, able to bridge technical and business conversations.
Collaborative and Growth-Oriented: Enthusiasm for team-oriented problem-solving and a desire to continuously learn and innovate.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$85000 / YEARLY (est.)

min

max

$70000K

$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Inspire Value Consultant, ServiceNow

At ServiceNow, we’re on the lookout for a talented Sr. Inspire Value Consultant to join our dynamic team in Gurgaon, India. Here, we’re not just about technology; we’re all about transforming the way businesses operate by combining innovative AI-enhanced solutions with genuine customer engagement. As a Sr. Inspire Value Consultant, your role will revolve around understanding the unique challenges our clients face and partnering with them to create tailored strategies that drive real change. You’ll get hands-on experience conducting discovery workshops, analyzing customer objectives, and translating those insights into actionable, tech-enabled solutions. Imagine crafting compelling business cases and value propositions that not only showcase the full potential of our solutions but also inspire clients to take meaningful action. What’s really exciting is the opportunity for you to leverage data and AI tools to validate the value our solutions bring, enhancing decision-making with accessible insights. Plus, you’ll be contributing to our consulting methodologies and collaborating with diverse teams who share a passion for problem-solving. If you thrive in a collaborative environment and are eager to help organizations work smarter, faster, and better, then this is the right place for you. Join us at ServiceNow and let’s make the world work better together!

Frequently Asked Questions (FAQs) for Sr Inspire Value Consultant Role at ServiceNow

What responsibilities does a Sr Inspire Value Consultant have at ServiceNow?

As a Sr. Inspire Value Consultant at ServiceNow, your primary responsibilities include conducting strategic customer engagements to understand client business objectives, delivering tailored solution-oriented analysis, and creating impactful deliverables such as business cases and roadmaps. You will also integrate automation solutions into advisory services and leverage data and AI to validate value realization.