Computer System Analyst

As a Computer System Analyst at Talan, you will lead and manage the analysis and implementation of small-scale systems-related projects in the Energy Sector. Your key responsibilities will involve collaborating with stakeholders to define system requirements, preparing system performance dashboards, and analyzing project data using ServiceNow. Additionally, you’ll identify system inefficiencies and work with technical teams to proactively address and resolve issues.

To qualify for the Computer System Analyst role at Talan, candidates should have strong experience with ServiceNow, particularly in dashboard creation and data reporting. A solid understanding of network and application systems, both on-premise and in cloud environments, is also essential. Excellent organizational and communication skills are necessary, and fluency in French is considered a plus.

In your role as a Computer System Analyst at Talan, you will primarily use ServiceNow for data extraction and report generation. Additionally, you will utilize PowerPoint to create detailed presentations and dashboards that showcase system performance and project outcomes.

The salary range for the Computer System Analyst position at Talan is competitive, falling between $90,000 and $140,000. This reflects the importance of the role and the expertise required to drive innovation and transformation in the Energy Sector.

Talan offers a generous benefits package for their Computer System Analysts, which includes a competitive salary, a 401(k) retirement plan with matching contributions, paid vacation days based on seniority, paid holidays, and comprehensive health, dental, and vision insurance plans. The company also provides commuter and transit benefits, along with sick and personal days.

When answering this question, highlight specific projects where you've utilized ServiceNow, focusing on your skills in dashboard creation, data extraction, and report generation. Share examples that demonstrate how you successfully analyzed and improved system performance using this tool.

Discuss your systematic approach to analyzing systems, starting from gathering requirements, defining objectives, and collaborating with stakeholders. Provide an example from your past experience where you oversaw a project and successfully ensured its alignment with organizational goals.

Explain the methods you use, such as monitoring system performance metrics and gathering feedback from users. Share a real-life scenario where you identified inefficiencies and detail the actions you took to resolve those issues effectively.

Emphasize the importance of clear communication and active listening. Describe your approach to keeping stakeholders informed through regular updates, presentations, and collaborative meetings, ensuring their needs are met at all stages of the project.

Detail your experience in creating standardized reports from project data. Talk about the tools you have used, like ServiceNow, and how your reports have contributed to informed decision-making and enhanced system performance.

Provide a specific situation where you detected a critical issue one and the steps you took to diagnose it. Discuss how collaboration with technical teams and systematic troubleshooting led to a successful resolution.

Talk about your commitment to continuous learning through online courses, webinars, and professional networking. Explain how staying informed about industry trends has positively impacted your work as a Computer System Analyst.

Discuss your knowledge of integrated systems that enhance operational efficiency. Provide examples of how you've been involved in developing or refining such systems to resolve business problems, particularly in the Energy Sector.

Describe your approach to prioritization, which may include using project management tools, setting deadlines, and regular check-ins with your team. Provide an example of how effective prioritization has led to successful project completion.

In this response, convey your admiration for Talan's commitment to innovation and human-centric technology. Highlight how your personal values and career goals align with the company's mission and how you believe you can make a meaningful contribution to the team.